Diverting Calls – Page 17

Displaying an Absence Message

You can select an absence message to display on your phone. The absence message then also displays on suitable display phones that call you even if they are then diverted to another extension or voicemail.

To select an absence message:

1.Press PROGRAM and then ABSENT.

2.Enter the phone's passcode (see "The Phone Passcode" on page 26).

3.Press CHANGE to select a message (or CLEAR to cancel an existing message). For just personal text, select CUSTOM. Then press DONE.

4.PERSONAL TEXT? appears. To have no personal text, press NONE. To add some text press EDIT.

•To add personal text press the key with the letter or number you want to add and then press ROTATE to go through the letters and numbers associated with that key.

•Use the and keys at either end of the text you input to move left or right. When completed press DONE.

5.When complete, press SET.

To clear an absence message:

1.Press PROGRAM and then ABSENT.

2.Enter the phone's passcode (see "The Phone Passcode" on page 26).

3.Press CLEAR to cancel the existing message.

Follow Me

You can reroute your calls to another extension. Note that, if you do not answer calls at the temporary extension, they are forwarded to your own voicemail or call forwarding number.

•to re-route your calls to the extension you are temporarily using: *12*N# (N being your own extension number).

•to re-direct the calls back to your own extension from the temporary extension:

*13*N# (N being your own extension number)

•from your own extension re-route calls to a temporary extension: *14*N# (N being the temporary extension number).

•to cancel either feature from your own extension *14*# to cancel either feature from your own extension.

Remote Forwarding

Forward allows you to remotely set your phone to divert.

To set a forward:

1.Press PROGRAM and then FORWARD.

2.The display shows FORWARD FROM ?. Enter the phone from which to forward calls and press DONE.

3.Enter that phone's passcode (see "The Phone Passcode" on page 26).

4.The display shows FORWARD TO ? and the phone's current Divert All number (if set).

5.To change the forward, press CANCEL and enter the new number for diverting all calls.

6.Press DONE and then press PROGRAM to finish.

40DHB0002UKAG Issue 2a (13/11/2001)

IP Office - 2030 & 2050 Phone

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Avaya 2030, 2050 manual Displaying an Absence Message, Follow Me, Remote Forwarding
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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