System Features

Default Feature Codes

The following are the normal default feature codes available to all users. Your System Administrator may add additional codes for other features and for speed dials.

The N where shown, should be replaced by the appropriate number. For example, with *07*N#, replace N with the extension to which you want your calls forwarded when you have forwarding switched on.

*00

Cancel All Forwarding

*32*N#

Call Pick Up Extension

*01

Forward Unconditionally On

*33*N#

Call Queue

*02

Forward Unconditionally Off

*34

Hold Music

*03

Forward on Busy On

*35*N#

Extn Login

*04

Forward on Busy Off

*36*N#

Extn Logout

*05

Forward on No Answer On

*37*N#

Park Call

*06

Forward on No Answer Off

*38*N#

Ride Call

*07*N#

Forward to number

*39

Relay On

*08

Do Not Disturb On

*40

Relay Off

*09

Do Not Disturb Off

*41

Relay Pulse

*10*N#

Do Not Disturb Exception Add

*42

Relay On

*11*N#

Do Not Disturb Exception Delete

*43

Relay Off

*12*N#

Follow Me Here

*44

Relay Pulse

*13*N#

Follow Me Here Cancel

*45*N#

Call Steal

*14*N#

Follow Me To

*46

Call Steal

*15

Call Waiting On

*47

Conference Add

*16

Call Waiting Off

*48

Voicemail Ringback On

*17

Voicemail Collect

*49

Voicemail Ringback Off

*18

Voicemail On

*50

Forward Hunt Group Calls On

*19

Voicemail Off

*51

Forward Hunt Group Calls Off

*20*N#

Set Hunt Group Night Service

*52

Clear Call

*21*N#

Clear Hunt Group Night Service

*53*N#

Call Pickup Members

*29

Toggle Calls

*57*N#

Forward on busy number

*30

Call Pick Up Any

*70*N#

Dial Physical Extn by Number

*31

Call Pick Up Group

*71*N#

Dial Physical Extn by ID

 

 

 

 

5420/2420 Phone User Guide

Page 27

IP Office

Issue 6d (15th September 2005)

Page 27
Image 27
Avaya 5420 manual Default Feature Codes

5420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.