Basic Call Handling Features
5420/2420 Phone User Guide Page 9
IP Office Issue 6d (15th September 2005)
Clearing a Call To clear an established call either:
1. Replace the handset
or
2. Press Drop. You will hear dial tone, unless you are in ‘call center mode’ of working when you
will then hear silence.
When a headset is to be used, it must be plugged in to the headset socket on the base of the phone. To
activate the headset and switch off the handset, press Headset. The lamp beside the button is
illuminated when headset working is activated.
To answer an incoming call:
1. Press the call appearance key next to the flashing bell icon ( ):
To clear a headset call:
1. Press Drop.
To manually make a call:
1. Dial the number (remember to include the required access code (for example, 9) for an outside
line) and listen to the progress of the call.
To automatically make a call:
Do any of the following:
• Press Redial and a call appearance key to have the phone dial the last number that you
dialed. See Redial
or
• Access the Call Log and initiate a call to a specific entry. See Making Calls from the Call Log.
or
• Access the Speed Dial List in your personal directory and initiate a call to a specific entry. See
Dialing a Speed Dial Number.
• When the call is answered, speak to the called party.