Avaya 9620 About Bridged Calls

1. Press Hold during a conference call.

Note:

When you put a conference call on hold, the other parties can still talk to each

other.

2. Press Resume or OK to resume the conference call.

You can silence a person on a conference call using the Silence softkey. The individual

muting feature is not available on all systems. If you do not see Silence when you choose

a person, you cannot mute that person.

1. From the Phone screen, press More > Details during a conference call.

2. Select the person you want to mute.

3. Press Silence.

4. Press Silence again to take the person off mute.

1. From the Phone screen, select your active call.

2. Press Drop.

This feature is not available on all systems. If you do not see Drop when you choose a

person, you cannot drop that person.

1. From the Phone screen, select your active call.

2. Press More then Details.

3. Select the person you want to drop.

4. Press Drop.

About Bridged Calls

Your phone may show one or more bridged lines on the display screen in addition to your

own lines. A bridged line typically belongs to someone else, but bridging allows you to see

if that line is in use, answer calls on that line, or join a call in progress on that line from

your telephone. You can also make outgoing calls on a bridged line when it is not in use.

1. Select the bridged call that you want to answer.

Note:

The Aux button label of the bridged line with the incoming call is highlighted and

the Aux button LED flashes to help you identify which bridged line is ringing. The

ringing line will be selected automatically if there are no other active calls. If you

are on another call when a call comes in to a bridged line, you have to select the

ringing line (just like for an incoming call to a primary line).

2. Press Answer or press the flashing Aux button.

Putting a conference call on hold

18 Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide