Appendices 79

Appendix B: Using DSView Software Over a Modem Connection

An external modem can be attached to the DSR1021/1022 switch. You can use this modem to access the switch when an Ethernet connection is not available.

A modem/PPP dial-up connection must be established before the remote operation is enabled. Be sure to set the dial-up connection options to 115,200 bps, 8 bits, 1 stop bit, no parity and enabled hardware flow control.

Before you begin

Perform the following actions before using the DSR Remote Operations software:

Ensure that the DSR1021/1022 switch is configured. See Chapter 2 for more information.

Ensure that DSR1021/1022 switch users have been added to the DSR1021/1022 switch internal database. If the DSView 3 software is not available, the switch database is used for authentication. If neither are available, authentication cannot be performed for the DSR1021/ 1022 switch. See Chapter 4 for more information.

Ensure that an external modem is attached to the DSR1021/1022 switch MODEM port. The modem should have auto-answer turned off (typically a modem’s default setting).

Ensure that your client PC contains dial-up software and that the software is configured properly. See your operating system documentation for more information.

Establishing a DSR Remote Operations software connection

See the DSView Installer/User Guide for detailed instructions on how to establish a DSR Remote Operations software connection.

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Avocent DSR1021 manual Appendix B Using DSView Software Over a Modem Connection, Before you begin