WHAT YOU SEE | WHAT IT MEANS | WHAT YOU SHOULD DO |
| Test strip not in- | Remove the test strip and |
| serted correctly. | insert it properly (see |
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| page 9). |
E5 | E10 | Potential software | Remove the test strip and |
E6 | E12 | or hardware issue. | retest using a new test strip. |
E8 | E13 |
| If you continue to have |
E9 |
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| problems, contact Customer |
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| Service. |
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| Wrong test strip. | Remove the test strip and |
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| retest using only a |
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| CONTOUR TS Test Strip. |
• Strip disturbed | Remove the test strip and | |
during count- | retest using a new test strip. | |
down. | Carefully follow testing | |
• Strip degraded | instructions in your user | |
guide. | ||
due to long | ||
| ||
exposure out of | If you continue to have | |
bottle. | problems, contact Customer | |
• Used test strip | Service. | |
| ||
inserted. |
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Solving Problems Error Codes and Symbols
www.bayerdiabetes.com/us23
