If you do not resolve the problem, contact Bayer

WHAT YOU SEE

WHAT IT MEANS

WHAT YOU SHOULD DO

Test result is above 600 mg/dL.

Wash your hands and the test site. Repeat the test using a new test strip.

If your result is still “HI,” contact your physician or healthcare professional immediately.

Error

CAUTION: Glucose levels above 250 mg/dL may indicate a potentially serious medical condition.

Codes and

Test result is below 10 mg/dL.

Repeat the test using a new test strip.

If your result is still “LO,” contact your physician or healthcare professional immediately.

Solving

Symbols Problems

CAUTION: Glucose levels below 50 mg/dL may indicate a potentially serious medical condition.

The display goes

Meter will turn

Try turning the meter on

blank after the

off after 3 min-

again by pressing . If

meter is turned on.

utes of inactiv-

display goes blank before

 

ity. This feature

3 minutes, replace battery.

 

prolongs your

 

 

battery life.

 

 

The battery

See page 26.

 

may need to be

 

 

replaced.

 

 

 

 

Results are not dis-

This may affect

Contact Customer Service.

played in expected

the way you see

 

units of measure

your results.

 

(mg/dL or mmol/L).

 

 

 

 

 

24

Need Help? Call toll free: 1-800-348-8100

Page 26
Image 26
Bayer HealthCare TS manual Error Codes, If you do not resolve the problem, contact Bayer