Troubleshooting | Belkin F5D7001 manual

Troubleshooting

I can’t connect to the Internet wirelessly

If you are unable to connect to the Internet from a wireless computer, please check the following items:

1.Look at the lights on your Wireless Router. If you’re using a Belkin Wireless Router, the lights should be as follows:

•The “Power” light should be on.

•The “Connected” light should be on, and not blinking.

•The “WAN” light should be either on or blinking.

If your Belkin Wireless Router’s lights have the above characteristics, go to number 2. below.

If this is NOT the case, make sure:

•The Router power cord is plugged in

•All cables are connected between the router and the modem

•All the modem’s LEDs are functioning correctly. If not, see your modem’s user manual.

•Reboot the User Manual

•Reboot the Modem

If you continue to have issues, please contact Belkin Technical Support.

If you are not using a Belkin Wireless Router, consult that router manufacturers user guide.

2.Open your wireless utility software by clicking on the icon in the system tray at the bottom right-hand corner of the screen. If you’re using a Belkin wireless card, the tray icon should look like this (the icon may be red or green):

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Belkin F5D7001 user manual Troubleshooting, Can’t connect to the Internet wirelessly

Contents

High-Speed Mode Wireless G Desktop Network Card Table of Contents Introduction Introduction Cordless Phone Placement Avoid Obstacles and Interference Choose the quietest channel for your wireless network Secure connections, VPNs, and AOL Introduction Product Features Overview Connection rates of up to 54Mbps or 125Mbps* using HSM Difficult-to-wire environmentsCompatibility with 802.11b products Frequently changing environments Card Connector Detachable Antenna Product SpecificationsActivity LED green Link LED orange Package Contents System Requirements Installing and Setting Up the Card Install the Software Insert the Card into the Computer Installing and Setting Up the Card Let Windows Finish the Installation Installing and Setting Up the Card Installation is now complete Click on the Wireless Networks tab Enable Radio Setting Wireless Network PreferencesAvailable Networks Preferred Networks Add, RemoveSystem Tray Icon Properties Access Point Infrastructure Networks Only Any Available Network Access Point PreferredComputer-to-Computer Ad-Hoc Networks Only Securing your Wi-FiNetwork Bit WEP WEP Wired Equivalent PrivacyEncryption Keys WPA Wi-Fi Protected Access C3030FAF0F4BB2C3D44BC3D4E7 = 128-bit WEP key Using a Hexadecimal Key Changing the Wireless Security Settings WEP Setup Bit WEP Encryption C3030FAF0F4BB2C3D44BC3D4E7 = 128-bit WEP key WPA-PSK no server WPA with server Settings Using the Belkin Wireless LAN Utility Type your WEP key in the Network key box Using the Belkin Wireless LAN Utility Using the Belkin Wireless LAN Utility Monitoring the Status of your Network Connection Signal Client IP AddressNetwork Connection Type Radio State Monitoring Data Transfer Click on the Statistics tab Finding Available Networks in your Area Performing Diagnostic Tests on your Connection Click on the Diagnostics tabControl Registers Sprom Format Version Loopback Test Interrupt TestLED Test Troubleshooting Can’t connect to the Internet wirelessly Name of your wireless network appears in Available Networks Installation CD-ROM does not start Setup Utility Power LED does not come on Card is not working Link LED is solid but cannot connect to the Internet Signal strength is poor Data transfer is sometimes slow Troubleshooting Wireless PCI Card is not Detected by Operating System Wireless Comparison What’s the difference between 802.11b, 802.11g and 802.11a? Technical Support Europe 00 800 223 55 US +1 FCC Statement Federal Communications Commission Notice Information Belkin Corporation Limited Lifetime Product Warranty Belkin GmbH