Troubleshooting

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Problem:

The Setup Assistant completed installation, but my web browser doesn’t work.

I am unable to connect to the Internet. The Router’s “Modem” light is on and the “Internet” light is blinking.

Solution:

If you cannot connect to the Internet, the “Modem” light is on, and the “Internet” light is blinking, the problem may be that your connection type may not match the ISP’s connection.

1.If you have a “static IP address” connection, your ISP must assign you the IP address, subnet mask, and gateway address. Please refer to the section entitled “Alternate Setup Method” for details on changing this setting.

2.If you have a “PPPoE” connection, your ISP will assign you a user name and password and sometimes a service name. Make sure the Router connection type is configured to PPPoE and the settings are entered properly. Please refer to the section entitled “Alternate Setup Method” for details on changing this setting.

3.You may need to configure your Router to meet the specific requirements of your ISP. To search our Knowledge Base for ISP- specific issues, go to: http://web.belkin.com/support and type in “ISP”.

If you are still unable to access the Internet after verifying these settings, please contact Belkin Technical Support.

Problem:

The Setup Assistant completed, but my web browser doesn’t work.

I am unable to connect to the Internet. The “Modem” light on my Router is blinking and the “Internet” light is solid.

Solution:

1.If the “Modem” light is blinking and the “Internet” light is solid, but you are unable to access the Internet, there may be third- party firewall software installed on the computer attempting to access the Internet. Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall.

2.If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled and Internet access works properly, you will need to change the firewall settings to function properly when it is turned on.

3.Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access.

If you are still unable to access the Internet after disabling any firewall software, please contact Belkin Technical Support.

G+ MIMO Wireless Modem Router

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Belkin PM01522EA, F5D9631-4 user manual Troubleshooting

F5D9631-4, PM01522EA specifications

The Belkin PM01522EA, also known as F5D9631-4, is a cutting-edge wireless router designed to meet the connectivity demands of modern households and small offices. With a sleek and compact design, this router is not only functional but also aesthetically pleasing, fitting seamlessly into a variety of environments.

One of the standout features of the F5D9631-4 is its dual-band technology, which operates on both 2.4GHz and 5GHz frequencies. This dual-band functionality allows for greater flexibility and reduced interference, enabling users to connect multiple devices simultaneously without compromising speed. The 2.4GHz band is ideal for everyday activities like browsing and streaming, while the 5GHz band is optimized for high-bandwidth tasks such as online gaming and HD video streaming.

Equipped with advanced wireless standards, the Belkin PM01522EA supports the 802.11n protocol, delivering wireless speeds of up to 300 Mbps. This high-speed capability ensures smooth and efficient data transmission, making it suitable for environments where multiple devices are used at once. The router's range is also impressive, providing extensive coverage that allows users to enjoy a strong and reliable connection throughout their home or office.

Security is a priority for Belkin, and the F5D9631-4 is no exception. It features WPA/WPA2 encryption, which safeguards personal and sensitive information from unauthorized access. The router also incorporates a built-in firewall, adding an extra layer of protection against external threats.

In terms of connectivity, the F5D9631-4 comes equipped with four Ethernet ports, allowing for wired connections to devices such as computers, gaming consoles, and smart TVs. This provides users with the option of enhanced stability and speed for those devices that require a more robust connection.

The setup process of the Belkin PM01522EA is user-friendly and straightforward, often requiring little more than following on-screen instructions. Additionally, the router supports remote management, enabling users to monitor and control their network settings conveniently from anywhere.

In summary, the Belkin PM01522EA, F5D9631-4 is a versatile and efficient wireless router that caters to the needs of modern connectivity. With its dual-band functionality, high-speed performance, robust security features, and straightforward setup, it is an excellent choice for anyone looking to enhance their internet experience at home or in a small office environment.