TROUBLESHOOTING GUIDE
Symptom
Cause
Solution
Motor does not start. | Unit not plugged in. | Plug in power cord. |
| On/Off switch is in the Off | Turn switch to the “On” position. |
| position. |
|
| Wand trigger not being | Squeeze trigger with switch in |
| squeezed. | “ON” position. |
| GFCI tripped. | Press reset button at GFCI on plug |
|
| end of cord. |
Unit does not reach Water faucet not fully | Open water valve fully. | |
high pressure. | turned on. |
|
| Water inlet filter clogged. | Remove filter and rinse to clean. |
| Nozzle worn. | Contact B&D Customer Service |
|
| Representative at |
| Pump is sucking air. | Check that hoses and fittings are air |
|
| tight. Turn off machine and purge |
|
| pump by squeezing trigger gun until a |
|
| steady flow of water emerges from the |
|
| nozzle. |
| Water supply restricted. | Check water hose for kinks, leaks and |
|
| blockage. |
Output pressure | Not enough inlet water | Turn water on full force - check hose |
varies high/low. | supply. | for leaks and kinks. |
H | Pump is sucking air. | Check that hoses and fittings are air |
| tight. Turn off machine and purge | |
|
| pump by squeezing trigger gun until a |
B1 |
| steady flow of water emerges from the |
|
| nozzle. |
| Water inlet filter clogged. | Unscrew inlet connector (B) and remove |
|
| inlet filter (B1) FIG. H. Rinse to clean, then |
B |
| replace filter and inlet connector. |
Discharge nozzle is | Blow out or remove debris. | |
| obstructed. |
|
No detergent. | Detergent container is empty. Add more detergent. | |
| Detergent bottle or suction | Check connections. |
| tube not properly |
|
| connected. |
|
| Detergent is too thick. | Use detergent recommended for use |
|
| in pressure washers only. |
| Filter on detergent suction | Run warm water through filter to |
| tube is clogged. | remove debris. |
| Damaged or clogged | Remove obstruction or replace |
| detergent suction tube. | detergent suction tube. |
| Discharge nozzle is | Blow out or remove debris. |
| obstructed. |
|
Garden hose | Loose fittings. | Tighten fittings. |
connection leaks. | Missing/worn rubber | Replace washer in hose adapter. |
| washer. |
|
Spray wand or | Spray wand not properly | Insert the spray wand into the wand |
extension leaks. | attached. | extension. Push in and turn to lock |
|
| spray wand into place. |
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