Blackberry 6210 Punctuation, Security

Troubleshooting

by the BlackBerry Enterprise Server, the server might not recognize the message as unread.

Therefore, it is not forwarded to your handheld.

•Have you selected from which folders you want to receive email messages? Check the

Advanced tab of the Redirector Settings tool and verify that you have selected the folders

from which you want to receive email messages. Refer to the

Redirector Settings Online Help

for

more information on selecting folders.

If an X icon appears beside the message that you sent, a transmission error occurred that

prevented it from being sent. You cannot forward messages that have not been transmitted

properly. Open the message and scroll to the top of it. The Message Status field indicates the

error. Refer to "Handheld error messages" on page 269 for more information. After the original

message is sent successfully, you can forward it to another email address.

These email messages are previously loaded onto your handheld and contain information to help

you learn about your handheld when you first receive it. As soon as you turn on your radio,

another message should arrive, indicating that the handheld is registered with the network.

Punctuation

•The quickest way to type a period (.) is to press the Space key twice at the end of a sentence.

The next letter is capitalized automatically.

•Press the Alt key and an associated character at the same time to insert common punctuation

marks. The punctuation mark is printed above the primary character on the key. Refer to "Using

the keyboard and trackwheel" on page 28 for more information on the Alt key and special key

combinations.

•Other punctuation marks are included in the symbols library which you can open by pressing

the Symbol key. Refer to "Inserting symbols" on page 51 for more information.

•You can also insert international and accented characters in your messages. When you are

composing a message or entering text, hold a letter and roll the trackwheel to scroll through

international characters, marks, and equation symbols. When the desired character appears,

release the letter key.

Security

If you perform a Security Self Test and the tests fail, run the tests again. Refer to "To perform

Security Self Tests" on page 258 for more information.

If the tests fail a second time, reload your handheld applications. Refer to the

Getting Started Guide

for information on loading handheld applications. If the tests continue to fail, contact your

service provider or network operator.