Troubleshooting
282 BlackBerry Wireless Handheld
Radio sync problem:
please reset handheld
The radio in your handheld is not synchronizing with the wireless
network properly. Reset your handheld by pressing the Alt key
and the Right Shift key and the Backspace key.
Receiving message This message indicates that your handheld is receiving a
message. This warning notifies you of the incoming message.
Request failed - please
try again
A request that is associated with a received message (such as a
request for More) was sent from your handheld, but failed
because of a temporary error with the network. Send your
request again.
Redirector transaction
failure
If you are a Microsoft Exchange user, this message appears if your
desktop redirector is not working temporarily. This transaction
failure is probably due to a problem with your network. Resend
the message later.
Registration request
failed - please try again
This message appears if your attempt to register with the network
fails. Register again manually. Verify that you are in an area of
sufficient wireless coverage. You are in an area of sufficient
wireless coverage if GPRS and one or more bars appear with the
wireless coverage indicator in the handheld status section of the
screen. Refer to the
Getting Started Guide
for more information on
registering your handheld.
Registration request sent This message confirms that the registration request reached the
network successfully, but the network did not respond.
Request for More failed This error message usually indicates that more of a particular
message cannot be obtained. Request More again. If this
message continues to appear, the entire message can still be read
from your desktop email program.
Send cancelled by
transport
This message indicates that the send process was cancelled
before it was complete. Resend the message.
Sending failed (please
resend and watch for
error message)
This message usually appears either because of a network
registration problem or a failure to connect your handheld to
your computer. Resend the message and watch your handheld
for an error message. Refer to the explanation for that specific
error for details.
Tempor ary net wor k
problem - please resend
later
The network is temporarily busy. Resend the message later.
Tempor ary ser vi ce
problem - please resend
later
If this message appears, a temporary problem with the network is
occurring. Wait before you send a message again.
Error Description