Troubleshooting
274 BlackBerry Wireless Handheld
Browser Error If this message appears, a problem occurred while starting your
Browser. Contact your service provider or network operator for
more information.
Internal Server Error If this message appears, a server error occurred when your
handheld requested the web page. Click the trackwheel to view
the menu and click Refresh to reload the web page. If this
message continues to appear, load a different web page.
Unable to find a
converter for the
following content type
If this message appears, the Browser does not support the
content type on the web page. load a different web page.
WAP Service Book does
not exist or does not
contain appropriate
values
If this message appears, you must update your WAP service book.
To reload your WAP service book, you must register your
handheld. Refer to your
Getting Started Guide
for more information
on registering with the network.
If you still encounter problems after you register with the
network, contact your service provider or network operator.
Fetch Request Failed
because it requires
authorization
The web page that you are attempting to load requires
authorization. If a page requires authorization, the Browser
attempts three times to obtain a valid user name and password. If
you supply three incorrect user name and password
combinations, this error appears. This message also appears if
you press the Escape button when the Browser prompts for a
user name and password.
Click the trackwheel to view the menu and click Refresh to reload
the web page. If you continue to receive this message, load a
different web page.
The fetch request
returned a 301 REDIRECT
response without a
location to redirect to
The web page that you are attempting to view has moved, no
longer exists, or the web page that you specified is too old. Verify
that the web page address is current and load the web page
again.
Unable to parse address If this message appears, the address that you typed might be
incorrect. Type the address again.
Error Description