Troubleshooting
Handheld User Guide 281
Message refused - please
try again later
A temporary problem occurred while sending the message.
Resend the message later.
'More' error - desktop
couldn't find original
message
If this message appears, the original message was removed from
your desktop email program before you requested more of the
message. The original message must appear on the Messages or
Saved Messages screen when your handheld receives the rest of
the message. You cannot receive more of the message if you have
deleted, moved, or modified the message. Restore the original
message from your desktop and request more of the message on
your handheld again.
'More' error - general
failure
If this message appears, more of your message could not be
obtained. The original message must appear on the Messages or
Saved Messages screen when your handheld receives the rest of
the message. You cannot receive more of the message if you have
deleted, moved, or modified the message. Restore the original
message from your desktop and request more of the message on
your handheld again.
'More' error - invalid part
identifier
Although more of the message has been requested, this error
message indicates that a problem occurred when receiving the
rest of the message. Request More again. If you are still
unsuccessful, contact your service provider or network operator
for more information.
Network Settings
‘Roaming’ option has
changed: please check it
The network that you are using is invalid. Your handheld resets
the network to a default setting. Refer to "Network" on page 253
for more information on selecting a network.
Please repeat your last
More request
Your handheld has received more of a message, but it cannot
save the data into the associated message because your
handheld has insufficient memory to save the message. To check
the amount of free space on your handheld, click the Options
icon and then click Status. The File Free field should indicate at
least 64 000 bytes. If you have less than that, delete old
messages, tasks, memos, or appointments, and then request
more of the message again.
Please connect your
handheld to your
computer
If this message appears, your handheld might have an encryption
key that is different from the one on your computer. You cannot
send or receive messages until you connect your handheld to
your computer, open the desktop software, and update the
encryption key in the Redirector Settings tool on the Security
tab. Refer to the
Redirector Settings Online Help
for more
information on generating encryption keys.
Error Description