Troubleshooting
Handheld User Guide 263
Battery
What should I do if my battery is depleting quickly?
There are several reasons why your battery might deplete quickly. To help extend battery life,
follow these suggestions:
•Limit your use of the backlighting feature.
•Enable the handheld Auto On/Off feature to conserve the handheld battery at night or on
weekends. Refer to "Setting the Auto On/Off fe ature" on page 246 fo r more informatio n.
•If you send the same email message to more than one person, use multiple recipients in one
message instead of transmitting the same message more than once. Refer to "To send a
message to several contacts at one time" on page 46 for more information.
•Turn off the handheld radio when you do not need to send or receive messages, place phone
calls, or browse web pages, or when you are in an area without wireless coverage for an
extended period of time.
What should I do if my handheld does not turn on?
Recharge your handheld battery. Refer to the
Getting Started Guide
for more information on using
and charging the battery.
If your handheld does not turn on after you recharge the battery, reset the handheld. Refer to
"Maintenance" on page 264 for more information on resetting the handheld.
Calendar
I am using wireless calendar synchronization and I deleted a meeting request from
my handheld. Now the appointment is not on my handheld or in my desktop
Calendar. Why are meeting requests being deleted from my handheld and desktop
calendars?
If you do not respond to a meeting request (either on your handheld or on your desktop) and you
delete the meeting request from the handheld's Messages screen, the appointment is deleted
and removed from both your handheld and desktop calendars. To avoid inadvertently missing a
meeting, always respond to meeting requests either on your desktop or from the handheld.
Integration with
enterprise email
account
If you have integrated your handheld with an enterprise email account,
set filter rules in the desktop software Redirector Settings tool to specify
which email messages should be forwarded to your handheld. Refer to
the
Redirector Settings Online Help
for more information.
Integration with
new or ISP email
account
If you have integrated your handheld with a new or ISP email account, set
filter rules in the BlackBerry Web Client to specify which email messages
should be forwarded to your handheld. Refer to the
BlackBerry Web Client
Online Help
for more information