Blackberry 7100I manual Phone frequently asked questions, Why can I not make calls?

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Phone — frequently asked questions

Why can I not make calls?

Why am I no longer receiving calls?

Can I use the phone when the device or keyboard is locked?

Can I use call forwarding?

How do I edit the phone number to which my calls are forwarded?

Why has my voice mail number changed?

Can I use call waiting?

Can I use a TTY device with my device?

Can I set the phone to display frequently called numbers?

How do I change how long messages and phone call logs remain in a messages list?

How do I stop my device from answering or ending calls automatically?

How do I hide my phone number in the phone?

Why isn’t the ring tone being played the number of times that I have set?

Why can I not make calls?

Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.

Why am I no longer receiving calls?

Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.

If you still cannot receive calls, verify that call forwarding is turned off.

Can I use the phone when the device or keyboard is locked?

The BlackBerry® device is designed to enable you to make emergency calls when your device or keyboard is locked.

See “Make emergency calls” on page 11 for more information.

If your device is integrated with a corporate email account, you might be able to make other phone calls when your device is locked. Contact your system administrator for more information.

If you receive a call when the keyboard is locked, the keyboard unlocks when you answer the call.

If you receive a call when the device is password locked, you can answer the call, but your device remains password locked during the call. You can perform regular phone actions, such as mute and hold. When you end the call, the device remains password locked.