User Guide

Why are call logs appearing in a messages list?

When you make or receive a call, the BlackBerry® device creates a call log that contains information about the call. To stop call logs from appearing in a messages list, in the phone options, click Call Logging. Set the Show These Call Log Types In Message List field to None.

How do I show more of a subject line for my messages?

To show more of the subject line for your messages, you can hide the time that the message was received and the name of the sender or recipient of the message. In the messages options, click General Options. Set the Display Time and Display Name fields to No.

How do I identify received PIN messages as high priority?

In the messages options, click General Options. Set the Make PIN Messages Level 1 field to Yes.

If you have turned on wireless email reconciliation, messages that you delete in your desktop email program are also deleted on your device. Messages that you delete on your device are also deleted in your desktop email program.

If you deleted multiple messages using Delete Prior, the messages are only deleted from your device.

How do I change how long messages and phone call logs remain in a messages list?

To change the number of days that your BlackBerry® device keeps messages and call logs in a messages list, in the message options, click General Options. Set the Keep Messages field.

Messages that are sent to your device that are older than the number of days that you specify in the Keep Messages field are deleted from your device. The messages can be restored, however, if you set the Keep Messages field to a longer period of time. When you increase the amount of time in this field, any messages that are sent to your device during that period of time appear in a messages list.

Can I remove the prompt that appears before I delete messages?

Yes. In the messages options, click General Options. Set the Confirm Delete option to No.

Why were some of my messages deleted from the device?

If your BlackBerry® device memory is full, your device deletes the oldest messages from the messages list to accommodate new ones. It does not delete saved messages.

How do I restrict the types of email messages that are sent to my device?

You can create filters to send only specific email messages to your BlackBerry® device.

See “Create filters” on page 22 for more information.

To stop messages that do not meet any filter criteria from being sent to your device, in the message options, click Email Filters. Set the If no filters apply, send email to handheld field to No.

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Blackberry 7100I Why are call logs appearing in a messages list?, How do I show more of a subject line for my messages?