How do I create a generic filter?

To create a generic filter, use an asterisk (*) when specifying the contacts to which the filter applies. In the messages options, click Email Filters. In the From field, specify part of the sender's address and use an asterisk (*) in place of the remaining part.

Why are some messages sent to my device even though I have created a filter?

Filters must be enabled before they apply to your messages. In the messages options, click Email Filters. Verify that the check boxes beside all the filters that you want to apply to your messages are enabled. Verify that the filters are in the correct order so they can be applied to your messages properly.

Why can’t I specify some folders from which email messages are redirected?

On the Folder Redirection screen, folders with check boxes that have broken borders are not enabled for redirection. If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, the folders should be enabled automatically after a short period of time. To enable all folders manually for redirection, in the messages options, click Email Settings. Click the trackwheel. Click Folder Redirection. On the Email Reconciliation screen, set the Wireless Reconcile field to Off. Save your changes. Open the Email Reconciliation screen again and set the Wireless Reconcile field to On. Save your changes.

36: Email and PIN messages — frequently asked questions

How do I make changes to the folders on my device?

You cannot add, edit, or delete folders from your BlackBerry® device. To add, edit, or delete a folder, change it in your desktop email program and reconcile your email messages with your device.

If your device is enabled for wireless email reconciliation, changes that you make to the folders in your desktop email program should be synchronized with your device over the wireless network.

If your device is not enabled for wireless email reconciliation, reconcile your email manually using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Intellisync Online Help for more information.

How do I stop email messages from being sent to my device?

If you are using the BlackBerry Desktop Software, in the Redirector Settings tool, clear the Redirect incoming messages to your handheld check box.

If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, in the messages options, click Email Settings. Set the Send Email To Handheld field to No.

How do I stop messages that are sent from my desktop email program from appearing on my device?

In the messages options, click Email Settings. Click the trackwheel. Click Folder Redirection. Clear the check box beside the Sent Items folder.

Can I change the default email account that is used when I send

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Blackberry 7100I manual How do I create a generic filter?, How do I make changes to the folders on my device?