General frequently asked questions | Blackberry 7100I manual

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General — frequently asked questions

Why are some of the features described not available on my device?

What software version do I have on my device?

Why is there a flashing light on my device?

Why does my device screen turn off?

How do I register my device with the network?

Can I determine how much memory each database on my device is using?

Why are some of the features described not available on my device?

Depending on your service provider plan or the type of account that you are using, some features might not be available on your BlackBerry® device. Also, your device might not have been provisioned for certain features by your system administrator. Contact your system administrator or service provider for more information.

Why is there a flashing light on my device?

The notification LED on the top of your BlackBerry® device flashes different colors to indicate various states.

A green light indicates that you are in a wireless coverage area.

A red light indicates that a new message has arrived and your current profile is set to notify you using the LED.

An amber light indicates that the battery is low.

A blue light indicates that your device is connected to a Bluetooth®-enabled device.

Why does my device screen turn off?

When your BlackBerry® device is not used for a period of time, the screen turns off to conserve battery power. To turn the screen on again, roll the trackwheel or press a key.

What software version do I have on my device?

To view BlackBerry® device information such as your device type, software version, and copyright information, in the device options, click About. To return to the device options, press the Escape button twice.

How do I register my device with the network?

When you connect to the wireless network for the first time or load new programs, your BlackBerry® device should register with the network automatically. To register your device manually, in the device options, click Advanced Options. Click Host Routing Table. Click the trackwheel. Click Register Now.

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Blackberry 7100I manual General frequently asked questions, Why is there a flashing light on my device?

Contents

Version User Guide BlackBerryPage Phillip Street Page Contents Third-party program control 141 Page Enterprise activation Activate the device over the wireless networkAbout enterprise activation Verify activation status User Guide Find your phone number PhoneMake phone calls Make emergency calls Change the privacy setting for location-based services About location-based servicesAbout A-GPS support Acquire the GPS position of your device Adjust the phone volume Make calls using speed dialMute calls Check voice mail Alternate between two calls Dial using lettersUse other programs during calls Make three-way calls Manage call logs Log callsForward calls Add call forwarding phone numbers Set call waiting Set default country and area codesAbout smart dialing Set corporate extension dialing Set the default call volume About default call volumeAbout telecoil mode Turn on telecoil mode User Guide Email messages Open messagesSend email messages Set the importance level Save draft messagesResend sent messages Resend pending messages Mark messages as opened or unopened View filed messagesSave a copy of messages sent from the device About auto signatures Set an out-of-office reply About out-of-office repliesAbout filters Create filters Create filters quickly Manage filtersAbout folder redirection Set folder redirection Messages shortcuts Hide the unread message indicator About PIN messages PIN messagesFind your PIN Send PIN messages User Guide About SMS messages SMS messagesFind your SMS number Open SMS messages User Guide About MMS messages MMS messagesFind your MMS number Open MMS messages Manage MMS message attachments Set delivery and read notificationManage MMS messages Type a message Click the trackwheel MMS messages User Guide About search SearchSearch the messages list Recall searches Search for messages with a specific subject Search for messages from a specific contactSearch for PIM items Search shortcuts Attachments Open embedded contentAbout attachments Open a file attachment Navigate spreadsheet attachments View attachment informationNavigate image attachments View presentations About vCard address book attachments Navigate presentation attachmentsManage vCard address book attachments Attachments shortcuts User Guide Synchronizing data Turn on wireless email reconciliationAbout email reconciliation Reconcile deleted messages Turn on wireless PIM synchronization Restore device data Backing up and restoring device dataAbout backing up and restoring device data User Guide Type text TypingCut or copy text Paste text About the custom word list Use AutoTextCreate AutoText entries Manage AutoText entries Can I turn off address book name recognition when I type? Typing frequently asked questionsSet the cursor speed Typing shortcuts How do I type a word that my device does not recognize? What is the Insert Macro menu item?Can I change the input method for my device? How do I undo an AutoText change? Walkie-Talkie Call Talkgroups Reset Walkie-Talkie call timersRespond to Walkie-Talkie calls Respond to Talkgroup calls About the browser BrowserGo to web pages Use the browser Navigate images View imagesCopy links, images, or web page addresses Send links or images in email messages Manage saved images Save imagesView files Save web page requests Clear browser caches Organize bookmarks into foldersAbout TLS About Wtls Download programs DownloadingManage programs Download ring tones Why can’t I load new programs onto my device? Downloading frequently asked questionsWhy did a new program appear on my device? Turn on browser push Add contacts ContactsManage contacts Create mailing lists About custom phone tunes Manage contacts in mailing listsAdd a phone tune for a contact About categories Sort contacts, tasks, or memos by category Apply categories to contacts, tasks, or memosDelete categories About pauses and waits User Guide About the calendar CalendarChange the calendar view Navigate the calendar Schedule appointments quickly Schedule meetingsManage appointments and meetings Manage meeting participants Respond to meeting invitationsCalendar shortcuts Invite Attendee Change Attendee Remove Attendee User Guide Tasks Tasks frequently asked questionsCreate tasks Manage tasks User Guide Write memos MemosManage memos View Edit Delete User Guide Alarm User Guide Use the calculator memory CalculatorCopy and paste calculations Convert measurements User Guide Turn on or off the Bluetooth radio BluetoothAbout Bluetooth pairings Pair with another Bluetooth-enabled device Use Bluetooth wireless technology during a call Manage paired Bluetooth-enabled devices Why is the time on my device incorrect? Date and timeSet the date and time User Guide Profiles Create profile exceptions About custom notificationManage profile exceptions Manage contacts in profile exceptions What is the escalating volume level? Profiles frequently asked questionsSilence your device Change Name Delete Name Can I be notified of other items during a call? Can I set one phone tune for all my profiles? Screen display Set the font For large fonts, set the Antialias mode fieldAbout the Convenience key Assign a program to a Convenience key Language User Guide About power off and reminders Power and batteryCheck the battery level Extend battery life Remove and reinsert the battery Reset the device Network coverage Connect to the wireless network User Guide SIM card User Guide About the device password Type passwordsSet a device password Security Turn off the device password Change the device passwordAbout content protection and compression Lock and unlock the device About the password keeper Protect your device contentStore passwords Compress device data Manage passwords Create random passwordsChange the password keeper password Copy passwords Set owner information User Guide Third-party program control About firewall settingsPrevent third-party programs from transmitting data About permissions for third-party programs Control external connections Set permissions for third-party programs Control connections with the device Control access to personal information User Guide BrickBreaker BrickBreaker, click the trackwheel. Click High Scores Why are the bricks descending? Service books 102 Frequently asked questions 104 Why is there a flashing light on my device? General frequently asked questionsWhy does my device screen turn off? What software version do I have on my device? 106 Why can I not make calls? Phone frequently asked questionsWhy am I no longer receiving calls? Can I use the phone when the device or keyboard is locked? Can I use call forwarding? Why has my voice mail number changed?Can I use call waiting? Can I use a TTY device with my device? Email and PIN messages frequently asked questions Why can’t I receive messages? Why can’t I send messages?Why does the letter D appear beside sent PIN messages? Why are some messages already on my device? How do I create and use links in messages? Why is More available appearing at the end of my message?Can I file messages? Can I hide sent messages? How do I show more of a subject line for my messages? Why are call logs appearing in a messages list? How do I create a generic filter? How do I make changes to the folders on my device?How do I stop email messages from being sent to my device? What do the Disclaimer On and Disclaimer Off headers mean? Messages from the main messages list? SMS messages frequently asked questions 116 Can I specify when my device should receive MMS messages? Can I configure notification for all MMS messages?Can I send and receive MMS messages? Can I filter unwanted MMS messages? 118 Can I view file attachments on my device? Attachments frequently asked questions How do I search for text in a file attachment? Why can’t I view presentation slides? Can I view tracked changes in document attachments? What does skipped content mean? 122 Synchronization frequently asked questions Can I synchronize PIM items over the wireless network?Can I reconcile email messages over the wireless network? Can I reconcile my personal folders? Synchronization frequently asked questions 126 Walkie-Talkie frequently asked questions Can I use the speakerphone by default?Can I silence incoming Walkie-Talkie calls? 128 Why are there no browsers available on my device? Browser frequently asked questionsHow do I change my browser settings? Can I use the BlackBerry Browser? How do I change the browser home page? Why did a web page form not submit?How do I select images and text on a web page? Can I override the character set encoding of web pages? Can I be prompted before scripts are run on my device? How do I set WAP Browser security options?How do I set BlackBerry Browser security options? 132 Can I change how my contacts or tasks display? Contacts frequently asked questions How do I change the volume level for the custom phone tune? How do I scroll through the calendar in each view? Calendar frequently asked questions Can I set a snooze time for task and calendar reminders? What is dismissed if I click Dismiss All in a reminder?Can I show tasks in the device calendar? Yes. In the tasks or calendar options, set the Snooze field How do I know when my Bluetooth radio is on? Bluetooth frequently asked questions 138 Security frequently asked questions How do I restore my device after clearing it?Can I regenerate encryption keys from my device? 140 Home screen shortcuts ShortcutsOptions and fields shortcuts Navigating screens shortcuts Editing text shortcuts Legal notice 144 Index Battery BackupBluetooth Book icon, See service books bookmarks Call alerts CalendarCall forwarding Call logs Content protection Content compressionChecking voice mail, 13 clearing Convenience key Disconnecting, from wireless network, 85 dismissing all Device passwordDeleted items, emptying folder, 125 deleting Delivery confirmation Email messages EditingEmail reconciliation Email redirection Font, setting, 80 forwarding Firewall Folder redirection, setting, 23 foldersFrequently asked questions Finding Light LanguageLinks Locking Moving MMS messagesNotification Numbers Passwords Pairings, Bluetooth, 71 panning images, 50 password keeperPIN, finding, 25 power Out-of-office reply Resetting Protecting, device contentProfiles Programs Service books Search criteria, setting, 33 searchesScheduling Screen Short message service, See SMS messages shortcuts Service, searching by, 33 settingShowing Silencing Switching programs, 141 synchronization Spreadsheet attachments, viewing cell contents, 120 subjectTask switcher, 141 tasks Timers, resetting, 17 Unlocking TypingVoice mail Wait Wireless transport layer security, See Wtls word list WirelessWorksheet, selecting in attachments Zooming images