Service
Before Calling Service
Troubleshooting Chart
Oven Problem | Possible Causes and Suggested Solutions |
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Oven door is locked and will not open, | Turn the oven off at the circuit breaker and wait five minutes. Turn breaker |
even after cooling. | back on. The oven should reset itself and will be operable. |
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Oven is not heating. | Check circuit breaker or fuse box to your house. Make sure there is proper |
| electrical power to the oven. Be sure oven temperature has been selected. |
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Baking results are not as expected. | Many factors affect baking results. Make sure the proper oven rack position |
| is used. Center food in the oven and space pans to allow air to circulate. |
| Allow the oven to preheat to the set temperature before placing food in the |
| oven. Try adjusting the recipe's recommended temperature or baking time. |
| If you feel the oven is too hot or cool, see “Adjusting Oven Temperature” in |
| this Use & Care Guide. |
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Appliance is not level. | Be sure floor is level, strong & stable enough to adequately support range. |
| If floor is sagging or sloping, contact a carpenter to correct the situation. |
| Poor installation. Place oven rack in center of oven. Place a level on the |
| oven rack. Adjust leveling legs at base of appliance until the rack is level. |
| Kitchen cabinet alignment may make range appear not level. Be sure |
| cabinets are square & have sufficient room for appliance clearance. |
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Cannot move appliance easily. Appliance | Cabinets not square or are built in too tightly. Contact builder or installer to |
must be accessible for service. | make appliance accessible. |
| Carpet interferes with appliance. Provide sufficient space so appliance can |
| be lifted over carpet. |
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Surface element too hot or not hot | Incorrect control setting. Be sure the correct control is ON for the element |
enough. | that you are attempting to use. |
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Surface element does not heat. | Lightweight or warped pans used. Use only flat, evenly balanced, medium |
| or heavyweight cookware. Flat pans heat better than warped pans. |
| Cookware materials and weight of the material affect heating. Heavy & |
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| foods may burn easily. |
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Oven light is not working properly. | Replace or reinsert the light bulb if loose or defective. Touching the bulb |
| with fingers may cause the bulb to burn out. |
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Oven light does not turn off. | Check for obstruction in oven door. Check to see if hinge is bent. |
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English 27
