6 - 8 TROUBLESHOOTING
JAM A1 / JAM A2 (paper jam in the paper tray)
If there is a paper jam in the paper tray, follow these steps:
1
Pull out the paper tray.
2
Take out the jammed paper.
Figure 6-2
3
Put the paper tray back in the printer.
4
Open the back cover. If there is any jammed paper where the paper comes out, remove it.
5
Close the back cover.
■Do not touch the toner surface of the jammed paper. It might stain your hands or clothes.
■After removing the jammed paper, and the next printed page is stained with toner, print several
test pages before restarting your print job.
■Remove the jammed paper carefully to prevent spreading toner.
■Take care not to stain your hands and clothes. Wash toner stains immediately with cold water.
■Never touch the transfer roller.
■If the paper in the paper tray is creased at the edges, paper jams can occur. To prevent this,
please turn the paper over.
Do not use the following paper:
■Bent/curled paper
■Moist paper
■Paper that does not meet specifications
JAM A1
JAM A2