TROUBLESHOOTING 6 - 23
Printing
Question Recommendation
The printer prints
unexpectedly or it prints
incorrect characters.
■Cancel the print job from your computer. Then, turn the printer off and on, or
reset the printer and try your print job again.
■Make sure your application software is properly set up to use this printer.
Check the printer driver settings or printer settings in your application
software.
The computer hangs up when
the printer starts printing, or an
application error occurs.
Check to see that the system resources are enough (PC memory, etc.). When
you have many applications open, the system resources of your PC will not be
enough and will cause your PC to hang up. Close applications you are not using
and try again.
The headers or footers appear
when I view my document on
the screen but do not show up
when I print them.
Most laser printers have a restricted area that cannot be printed. Adjust the top
and bottom margins in your document to allow for this.
Printing takes too long. ■Color graphic images contain a large amount of data and the printer will take
a relatively long time to complete printing.
■When you print in Super Fine mode, the printer will take a relatively long time
to finish printing.
■When the Status LED is blinking, the printer is getting ready to print. Print
speed depends on memory size or performance of your PC and memory size
of the printer.
The printer doesn't print in
color.
■The printer may be set to monochrome mode.