Troubleshooting

 

 

 

 

Error Message

 

Cause

Action

Cannot Print

 

One or more of the ink cartridges have

Replace the ink cartridges. (See

Replace XX Ink

 

reached the end of their life. The

Replacing the ink cartridges

 

machine will stop all print operations.

uu page 24.)

 

 

 

 

Clean Unable

XX

The machine has a mechanical

Open the scanner cover and remove

Init Unable

XX

problem.

any foreign objects and paper scraps

OR

from inside the machine. If the error

Print Unable

XX

message continues, disconnect the

A foreign object such as a paper clip or

Scan Unable

XX

machine from the power for several

ripped paper is in the machine.

minutes and reconnect it.

 

 

 

 

 

Close Ink Cover

The ink cartridge cover is not

Firmly close the ink cartridge cover

 

 

completely closed.

until it clicks.

Cover is Open

 

The scanner cover is not completely

Lift the scanner cover and then close it

 

 

closed.

again.

Data Remaining

 

Print data is left in the machine's

Press Stop/Exit. The machine will

 

 

memory.

cancel the job and clear it from the

 

 

 

memory. Try to print again.

 

 

 

High Temperature

The print head is too warm.

Allow the machine to cool down.

B

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