Difficulty | Suggestions |
Cannot install software or print. | (Windows® only) |
| Run the Repair |
| and reinstall the software. |
|
|
“Device Busy” | Make sure the machine is not showing an error message on the LCD. |
|
|
Cannot print images from | To use FaceFilter Studio, you must install the FaceFilter Studio application from |
FaceFilter Studio. (Windows®) | the |
| Also, before you start FaceFilter Studio for the first time, you must make sure your |
| Brother machine is turned on and connected to your computer. This will allow you |
| to access all the functions of FaceFilter Studio. |
|
|
Difficulty | Suggestions |
Cannot print over the network. | Make sure that your machine is powered on and is online and in the Ready mode. |
| Print a Network Configuration Report (uuAdvanced User’s Guide: Reports) and |
| check the current Network settings printed in this list. |
| If you are using a wireless connection or are having Network problems |
| uuNetwork User’s Guide: Troubleshooting |
|
|
The network scanning feature does | It is necessary to configure the |
not work. | Network scanning. To add port 54925 for Network scanning, enter the information |
| below: |
| In Name: Enter any description, for example Brother NetScan. |
| In Port number: Enter 54925. |
| In Protocol: UDP is selected. |
| Please refer to the instruction manual that came with your |
| Security/Firewall Software or contact the software manufacturer. |
| (Macintosh) |
| |
| Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the |
| model list in ControlCenter2. |
|
|
The Brother software cannot be | (Windows®) |
installed. | Allow network access to the following programs if your security software displays |
| |
| an alert message during |
| (Macintosh) |
| If you are using a firewall function of |
| temporarily disable it and then install the Brother software. |
|
|
Cannot connect to wireless | Investigate the problem using the WLAN Report. |
network. | Press Menu, and then press a or b to choose 4.Print Reports. Press OK. |
| Press a or b to choose 3.WLAN Report, and then press OK. |
| (uuNetwork User’s Guide) |
Reset the network settings. | Press Menu, and then press a or b to choose 3.Network. Press OK. Press a or |
| b to choose 0.Network Reset, and then press OK. |
| (uuNetwork User’s Guide) |
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