| Troubleshooting |
| |
Printing (continued) |
|
| |
|
|
| |
Difficulty | Suggestions |
| |
Machine feeds multiple pages. | Make sure the paper is loaded correctly in the paper tray. (See Loading paper and |
| |
| other print media uu page 6.) |
| |
|
|
| |
| Remove all the paper from the tray and fan the stack of paper well, then put it back |
| |
| in the tray. (See step e in Loading paper and other print media uu page 6.) |
| |
|
|
| |
| Make sure you do not push the paper in too far. (See step ein Loading paper and |
| |
| other print media uu page 6.) |
| |
|
|
| |
| Make sure the paper support is pulled out until it clicks and the paper support flap |
| |
| is unfolded. (See step i in Loading paper and other print media uu page 6.) |
| |
|
|
| |
| Make sure the Jam Clear Cover is closed correctly. (See step c in Printer jam or |
| |
|
| ||
|
|
| |
| Make sure the Base Pad in the paper tray is not dirty. (uuAdvanced User’s Guide: |
| |
| Cleaning the paper |
| |
|
|
| |
There is a paper jam. | Make sure the paper length guide is set to the correct paper size. Do not extend |
| |
| the paper tray when you load A5 or smaller size paper. (See Printer jam or paper |
| |
|
| ||
|
|
| |
Printed pages are not stacked | Make sure you are using the paper support flap. |
| |
neatly. | (See Loading paper and other print media uu page 6.) |
| |
|
|
| |
Machine does not print from | Try to reduce the print resolution. |
| |
Adobe® Illustrator®. | uuSoftware User’s Guide: Printing (Windows®) |
| |
| uuSoftware User’s Guide: Printing (Macintosh) | B | |
|
| ||
Ink is smudged or running when | Be sure to check the front and back of the paper. Place the glossy surface (printing | ||
| |||
using glossy photo paper. | surface) face down. (See Paper Type uu page 12.) |
| |
|
|
| |
| If you use glossy photo paper, make sure that the paper type setting is correct. |
| |
|
|
| |
| Copying Difficulties |
|
| |
|
|
| |
Difficulty | Suggestions |
| |
Fit to Page does not work correctly. | Make sure your source document is not skewed. |
| |
| Reposition the document and try again. |
| |
|
|
| |
| Scanning Difficulties |
|
| |
|
|
| |
Difficulty | Suggestions |
| |
TWAIN or WIA errors appear when | Make sure the Brother TWAIN or WIA driver is chosen as the primary source in |
| |
starting to scan. (Windows®) | your scanning application. |
| |
TWAIN or ICA errors appear when | Make sure the Brother TWAIN driver is chosen as the primary source. |
| |
starting to scan. (Macintosh) | Mac OS X 10.6.x and 10.7.x users can also scan documents using the ICA |
| |
|
| ||
| Scanner Driver. uuSoftware User’s Guide: Scanning a document using the ICA |
| |
| driver (Mac OS X 10.6.x, 10.7.x) |
| |
|
|
|
39 