Printing (continued)

Difficulty

Suggestions

Smudge or stain at the top centre of

Make sure the paper is not too thick or curled.

the printed page.

(See Acceptable paper and other print media uu page 13.)

 

 

Printing appears dirty or ink seems

Make sure you are using the recommended types of paper. (See Acceptable

to run.

paper and other print media uu page 13.) Don't handle the paper until the ink is

 

dry.

 

 

 

Make sure you are using Brother Original Innobella™ ink.

 

 

 

If you are using photo paper, make sure that you have set the correct paper type.

 

If you are printing a photo from your PC, set the Media Type in the printer driver.

 

 

Stains appear on the reverse side

Make sure the printer platen is not dirty with ink. (uuAdvanced User’s Guide:

or at the bottom of the page.

Cleaning the machine’s printer platen)

 

 

 

Make sure you are using Brother Original Innobella™ ink.

 

 

 

Make sure you are using the paper support flap.

 

(See Loading paper and other print media uu page 6.)

 

 

The machine prints dense lines on

(Windows® only)

the page.

Check Reverse Order in the Basic tab of the printer driver.

 

 

The printouts are wrinkled.

(Windows®)

 

In the printer driver Advanced tab, click Colour Settings, and uncheck

 

Bi-Directional Printing.

 

(Macintosh)

 

In the printer driver, choose Print Settings, click Advanced, choose

 

Other Print Options, and uncheck Bi-Directional Printing.

 

 

 

Make sure you are using Brother Original Innobella™ ink.

 

 

Cannot perform “Page Layout”

Check that the paper size setting in the application and in the printer driver are the

printing.

same.

 

 

Print speed is too slow.

Try changing the printer driver setting. The highest resolution needs longer data

 

processing, sending and printing time. Try the other quality settings in the printer

 

driver Advanced tab (Windows®) or Color Settings (Macintosh). Click

 

Colour Settings (Windows®) or Advanced Color Settings (Macintosh) and

 

make sure you uncheck Color Enhancement.

 

 

 

Turn the borderless feature off. Borderless printing is slower than normal printing.

 

uuSoftware User’s Guide: Printing (Windows®)

 

uuSoftware User’s Guide: Printing (Macintosh)

 

 

Colour Enhancement is not

If the image data is not full colour in your application (such as 256 colour), Colour

working correctly.

Enhancement will not work. Use at least 24 bit colour data with the Colour

 

Enhancement feature.

 

 

Photo paper does not feed

When you print on Brother Photo paper, load one extra sheet of the same photo

correctly.

paper in the paper tray. An extra sheet has been included in the paper package

 

for this purpose.

 

 

 

Clean the paper pick-up rollers. (uuAdvanced User’s Guide: Cleaning the paper

 

pick-up rollers)

 

 

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