
Printing (continued)
Difficulty | Suggestions |
Smudge or stain at the top centre of | Make sure the paper is not too thick or curled. |
the printed page. | (See Acceptable paper and other print media uu page 13.) |
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Printing appears dirty or ink seems | Make sure you are using the recommended types of paper. (See Acceptable |
to run. | paper and other print media uu page 13.) Don't handle the paper until the ink is |
| dry. |
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| Make sure you are using Brother Original Innobella™ ink. |
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| If you are using photo paper, make sure that you have set the correct paper type. |
| If you are printing a photo from your PC, set the Media Type in the printer driver. |
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Stains appear on the reverse side | Make sure the printer platen is not dirty with ink. (uuAdvanced User’s Guide: |
or at the bottom of the page. | Cleaning the machine’s printer platen) |
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| Make sure you are using Brother Original Innobella™ ink. |
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| Make sure you are using the paper support flap. |
| (See Loading paper and other print media uu page 6.) |
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The machine prints dense lines on | (Windows® only) |
the page. | Check Reverse Order in the Basic tab of the printer driver. |
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|
The printouts are wrinkled. | (Windows®) |
| In the printer driver Advanced tab, click Colour Settings, and uncheck |
| |
| (Macintosh) |
| In the printer driver, choose Print Settings, click Advanced, choose |
| Other Print Options, and uncheck |
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|
| Make sure you are using Brother Original Innobella™ ink. |
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|
Cannot perform “Page Layout” | Check that the paper size setting in the application and in the printer driver are the |
printing. | same. |
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|
Print speed is too slow. | Try changing the printer driver setting. The highest resolution needs longer data |
| processing, sending and printing time. Try the other quality settings in the printer |
| driver Advanced tab (Windows®) or Color Settings (Macintosh). Click |
| Colour Settings (Windows®) or Advanced Color Settings (Macintosh) and |
| make sure you uncheck Color Enhancement. |
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|
| Turn the borderless feature off. Borderless printing is slower than normal printing. |
| uuSoftware User’s Guide: Printing (Windows®) |
| uuSoftware User’s Guide: Printing (Macintosh) |
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|
Colour Enhancement is not | If the image data is not full colour in your application (such as 256 colour), Colour |
working correctly. | Enhancement will not work. Use at least 24 bit colour data with the Colour |
| Enhancement feature. |
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|
Photo paper does not feed | When you print on Brother Photo paper, load one extra sheet of the same photo |
correctly. | paper in the paper tray. An extra sheet has been included in the paper package |
| for this purpose. |
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| Clean the paper |
| |
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