Error Message

Cause

Action

Ink Box Full

The ink absorber box or flushing box is

The ink absorber box or flushing box

 

full. These components are periodic

will need to be replaced. Contact

 

maintenance items that may require

Brother Customer Service or your

 

replacement after a period of time to

local Brother Authorised Service

 

ensure optimum performance from

Centre to have your machine serviced.

 

your Brother machine. Because these

Other reasons for cleaning are:

 

components are periodic maintenance

 

items, the replacement is not covered

1 The machine automatically cleans

 

under the warranty. The need to

itself after clearing a printer jam.

 

replace these items and the time

2 The machine automatically cleans

 

period before replacement is

 

itself after sitting idle for more than

 

dependent on the number of purges

 

45 days (infrequent use).

 

and flushes required to clean the ink

 

3 The machine automatically cleans

 

system. These boxes acquire

 

amounts of ink during the different

itself after the ink cartridges have

 

purging and flushing operations. The

been replaced 12 times.

 

number of times a machine purges

 

 

and flushes for cleaning varies

 

 

depending on different situations. For

 

 

example, frequently powering the

 

 

machine on and off will cause

 

 

numerous cleaning cycles since the

 

 

machine automatically cleans upon

 

 

power up. The use of non-Brother ink

 

 

may cause frequent cleanings

 

 

because non-Brother ink could cause

 

 

poor print quality which is resolved by

 

 

cleaning. The more cleaning the

 

 

machine requires the faster these

 

 

boxes will fill up.

 

 

Note

 

 

 

 

 

 

Repairs resulting from the use of

 

 

non-Brother supplies may not be

 

 

covered under the stated product

 

 

warranty.

 

 

 

 

 

 

 

InkBox NearFull

The ink absorber box or flushing box is

Call your Brother customer service or

 

nearly full.

your local Brother dealer.

Ink Low XXXXXXX

One or more of the ink cartridges are

Order a new ink cartridge. You can

 

near the end of their life.

continue printing until the LCD shows

 

 

 

Cannot Print. (See Replacing the

 

 

 

ink cartridges uu page 24.)

Low Temperature

The print head is too cold.

Allow the machine to warm up.

No Cartridge

An ink cartridge is not installed

Take out the new ink cartridge and re-

 

correctly.

install it slowly until it clicks. (See

 

 

 

Replacing the ink cartridges

 

 

 

uu page 24.)

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