Brother HL-5350DW Paper jams and how to clear them

Troubleshooting

Paper jams and how to clear them

Jam MP tray / Tray1 / Tray2 / Tray3 / Inside

If a paper jam occurs inside the MP tray or paper tray, the printer will flash the Paper LED as shown below.

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CAUTION

After you have just used the printer, some internal parts of the printer will be extremely hot. To prevent injury, when you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in the illustration. If you do this, you may get burned.

Clear the jammed paper as follows.

If the jammed paper is removed completely by following the steps below, you can install the paper tray, and then close the front cover. The printer will resume printing automatically.

If the printer does not start printing automatically, press Go. If the printer still does not start printing, check that all the remaining jammed paper has been removed from the printer. Then try printing again.

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