Troubleshooting

Wireless network troubleshooting (For HL-5370DW)

Note

If you want to confirm the wireless network status, see For wireless network users (For HL-5370DW):on page 172.

Wireless setup problems

The Brother print server is not found during setup by the Wireless Device Setup Wizard.

a Make sure that the machine is powered on, is on-line and ready to print.

b Move your Brother machine closer to your access point/router (or your computer for Ad-hoc) and try again.

c Reset the print server back to its factory default settings and try the wireless setup again (see Reset the network settings to the factory default on page 118).

Why do I have to change my machine’s network setting to “Wired LAN” during setup although I am trying to setup Wireless LAN?

If you are using Windows® 2000 / Mac OS X 10.3.9 or greater, your computer is connected to the wireless network using a network cable, it is recommended you temporarily connect the machine to your access point/router, hub or router using a network cable. You will also need to change your machine’s network setting to wired LAN temporarily. Your machine’s network setting will be changed to wireless LAN automatically during the course of the setup.

„For Windows®:

Configuration in Infrastructure mode on page 29

Configuration using the automatic wireless (one-push) method on page 40 Configuration in Ad-hoc mode on page 46

„For Macintosh:

Configuration in Infrastructure mode on page 61

Configuration using the automatic wireless (one-push) method on page 71

15

Configuration in Ad-hoc mode on page 77

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