Brother manual 138

Troubleshooting

Error message	Cause	Action
Out of Memory	The machine’s memory is full.	Press Cancel and delete the previously stored
Secure Print Data		secure print data.
is full.
Out of Memory	The machine’s memory is full.	Reduce the complexity of your document or reduce
Add more Memory.		the print resolution.
		Add more memory. (see Installing extra memory
		uu page 99.)
Print Unable ##	The machine has a mechanical	Turn the power switch off, wait a few minutes, and
	problem.	then turn it on again.
		If the problem continues, call Brother Customer
		Service.
Replace Drum	It is time to replace the drum unit.	Replace the drum unit. (See Replacing the drum unit
		uu page 111.)	6
	The drum unit counter was not reset	Reset the drum unit counter. (See Replacing the
	when a new drum was installed.	drum unit uu page 111.)
Replace Fuser	It is time to replace the fuser unit.	Call Brother Customer Service or a Brother
		Authorized Service Center to replace the fuser unit.
		To replace Fuser Unit call Brother Customer Service
		at:
		1-877-BROTHER (1-877-276-8437) (in USA)
		1-877-BROTHER (in Canada)
		or to locate a Brother Authorized Service Center, visit
		us at:
		http://www.brother-usa.com/service/
Replace Laser	It is time to replace the laser unit.	Call Brother Customer Service or a Brother
		Authorized Service Center to replace the laser unit.
		To replace Laser Unit call Brother Customer Service
		at:
		1-877-BROTHER (1-877-276-8437) (in USA)
		1-877-BROTHER (in Canada)
		or to locate a Brother Authorized Service Center, visit
		us at:
		http://www.brother-usa.com/service/
Replace PF Kit1	It is time to replace the paper	Call Brother Customer Service or a Brother
Replace PF Kit2	feeding kit.	Authorized Service Center to replace the PF kit.
		To replace PF Kit call Brother Customer Service at:
Replace PF KitMP
		1-877-BROTHER (1-877-276-8437) (in USA)
		1-877-BROTHER (in Canada)
		or to locate a Brother Authorized Service Center, visit
		us at:
		http://www.brother-usa.com/service/
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