Troubleshooting
Network difficulties
Difficulties | Suggestions |
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Cannot print over a wired | If you are having Network problems uu Network User's Guide. |
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Network. | Make sure your machine is powered on and is |
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| Network Configuration report to verify your Network settings are correct. You can |
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| Print the Network Configuration report in the following menu selection: |
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| Machine Info., Print NetSetting and then press Go. |
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| Reconnect the LAN cable to the hub to verify that the cable and network connections |
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| are good. If possible, try connecting the machine to a different port on your hub using |
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| a different cable. You can check the current wired network status from the Network |
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| control panel menu. |
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| (See Network Menu uu page 86.) |
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The Brother software cannot | (Windows®) | 6 |
be installed. | If the Security Software warning appears on the PC screen during the installation, | |
| change the Security Software settings to permit the Brother product setup program |
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| or other program to run. |
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| (Macintosh) |
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| If you are using a firewall function of |
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| temporarily disable it and then install the Brother software. |
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Cannot connect to wireless | Investigate the problem using the WLAN report. You can Print the WLAN report in |
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network. | the following menu selection: |
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| Machine Info., Print WLANReport and then press Go. |
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| For more details uu Quick Setup Guide |
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For other problems concerning using your machine on a Network uu Network User's Guide
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