Troubleshooting

Error message

Cause

Action

 

Replace Toner

The toner cartridge is at the end of

Replace the toner cartridge. (See Replacing the toner

 

 

its life. The machine will stop all print

cartridge uu page 104.)

 

 

operations.

 

 

 

 

 

 

Size Error DX

The paper size defined in the printer

Press Cancel. Choose a paper size which is

 

 

driver and the control panel menu is

supported by the duplex tray.

 

 

not available for automatic duplex

The paper size you can use for automatic duplex

 

 

printing.

 

 

printing is Letter, Legal or Folio.

 

 

 

 

 

 

 

 

 

The paper in the tray is not correct

Load the correct size of paper in the tray and set the

 

 

size and is not available for

size of paper to the tray. (See Paper Tray

 

 

automatic duplex printing.

uu page 79.)

 

 

 

The paper size you can use for automatic duplex

 

 

 

printing is Letter, Legal or Folio.

 

 

 

 

 

Size Mismatch

The paper in the indicated tray is not

Put the same size paper in the paper tray that is

6

 

the correct size.

selected in the printer driver, and then press Go, or

 

 

select the size of paper that you loaded in the

 

 

 

indicated paper tray.

 

Storage Full

There is no space on the ROM.

Press Cancel or Go. Delete unnecessary macros or

 

 

 

fonts. (See Delete Storage uu page 80.)

 

 

 

 

 

Toner Low

If the LCD shows Toner Low you

Order a new toner cartridge now so a replacement

 

 

can still print; however, the machine

toner cartridge will be available when the LCD shows

 

 

is telling you that the toner cartridge

Replace Toner.

 

 

is near the end of its life.

 

 

 

 

 

 

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