Brother A C D, b c d e

Troubleshooting

Examples of poor print quality

Curled or wavy

BDEFGH abcefghijk

A C D b c d e

1 3 4

Wrinkles or creases

ABCDEFG EFGHIJKLMN

Envelope Creases

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Poor fixing

Recommendation

Check the paper type and quality. High temperatures and high humidity will cause paper to curl.

uu Acceptable paper and other print media uu page 2

uu Product Safety Guide: Choosing a location

If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray.

Open the back cover (face-up output tray) to let the printed paper exit onto the face-up output tray.

Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper.

uu Other Print Options uu page 36 (For Windows®)	6
uu Print Settings uu page 61 (For Macintosh)

Make sure that paper is loaded properly.

uuPrinting on plain paper, thin paper or recycled paper from Tray 1 and Tray 2 uu page 8

Check the paper type and quality.

uuAcceptable paper and other print media uu page 2

Turn over the stack of paper in the tray or rotate the paper 180° in the input tray.

Make sure that envelopes are printed with the back cover (face-up output tray) opened.

uuPrinting on thick paper, labels and envelopes from the MP tray

uupage 15

Check the envelope type and quality.

uuAcceptable paper and other print media uu page 2

Make sure envelopes are fed only from the MP tray.

uuLoading paper in the multi-purpose tray (MP tray) uu page 12

Choose Improve Toner Fixing mode in the printer driver.

uuOther Print Options uu page 36 (For Windows®)

uuPrint Settings uu page 61 (For Macintosh)

If this selection does not provide enough improvement, change the printer driver setting in Media Type to a thick setting.

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