Sending Faxes (continued)

Difficulty

Suggestions

Poor fax send quality.

Try changing your resolution to Fine or S.Fine. Make a copy to check your

 

machine's scanner operation. If the copy quality is not good, clean the scanner.

 

(See Cleaning the scanner on page 114.)

 

 

Vertical black lines when sending.

If the copy you made shows the same problem, clean the scanner. (See Cleaning

(MFC-290C only)

the scanner on page 114.)

 

 

 

Handling Incoming Calls

Difficulty

Suggestions

The machine ‘Hears’ a voice as a

If Easy Receive is set to On, your machine is more sensitive to sounds. It may

CNG Tone.

mistakenly interpret certain voices or music on the line as a fax machine calling

 

and respond with fax receiving tones. Deactivate the machine by pressing

 

Stop/Exit. Try avoiding this problem by turning Easy Receive Off. ( See Easy

 

Receive on page 37.)

 

 

Sending a fax call to the machine.

If you answered at the machine, press Black Start and hang up at once. If you

 

answered on an extension telephone, press your Fax Receive Code (default

 

setting is l51). If you answer on an external telephone (connected to the EXT

 

jack), press Start to receive the fax. When your machine answers, hang up.

 

 

Custom features on a single line.

If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or

 

other custom feature on a single telephone line with your machine, it may create

 

a problem sending or receiving faxes.

 

For example: If you subscribe to Call Waiting or some other custom service and

 

it signal comes through the line while your machine is sending or receiving a fax,

 

the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature

 

should help overcome this problem. This condition is related to the telephone

 

system industry and is common to all devices that send and receive information

 

on a single, shared line with custom features. If avoiding a slight interruption is

 

crucial to your business, a separate telephone line with no custom features is

 

recommended.

 

 

Menu Setting Difficulties

Difficulty

Suggestions

 

The machine beeps when you try to

If the Fax

 

key is not illuminated, press it to turn on Fax mode. The Setup

 

access the Setup Send or Setup

 

 

 

 

Receive menu.

Send or Setup Receive setting is available only when the machine is in Fax mode.

 

 

 

 

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