If the LCD shows:
Clean Unable XX
Init Unable XX
Print Unable XX
Scan Unable XX
We recommend transferring your faxes to another fax machine. (See Transferring faxes to another fax machine on page 107.)
You can also transfer the Fax Journal report to see if there are any faxes you need to transfer. (See Transferring Fax Journal report to another fax machine on page 107.)
Note
If there is an error message on the machine's LCD, after the faxes have been transferred, disconnect the machine from the power source for several minutes, and then reconnect it.
Transferring faxes to another fax machineIf you have not set up your Station ID, you cannot enter fax transfer mode. (See Set your station ID in the Quick Setup Guide.)
a Press Menu, 9, 0, 1.
b Do one of the following:
Troubleshooting and Routine Maintenance
Transferring Fax Journal report to another fax machineIf you have not set up your Station ID, you cannot enter fax transfer mode. (See Set your station ID in the Quick Setup Guide.)
a Press Menu 9, 0, 2.
b Enter the fax number to which the Fax Journal report will be forwarded.
c Press Black Start.
Document jamDocuments can jam in the ADF unit if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam.
Document is jammed in the top of the ADF unita Take out any paper from the ADF that is not jammed.
b
c Pull the jammed document up and to the left.
If the LCD shows No Data, there are no faxes left in the machine's memory.
Press Stop/Exit.
If the LCD shows Enter Fax No., enter the fax number to which faxes will be forwarded.
c Press Black Start.
d Close the ADF cover.
e Press Stop/Exit.
Note
B
To avoid future document jams close the ADF cover properly by pressing it down gently in the middle.
107