Error Message

Cause

Action

DR Mode in Use

The machine is set to Distinctive

Set Distinctive Ring to off. (See Turning off

 

Ring mode. You cannot change the

Distinctive Ring on page 42.)

 

Receive Mode from Manual to

 

 

another mode.

 

 

 

 

High Temperature

The print head is too warm.

Allow the machine to cool down.

Hub is Unusable.

A Hub or USB Flash memory drive

A Hub or USB Flash memory drive with Hub are

 

with Hub has been connected to the

not supported. Unplug the device from the USB

 

USB direct interface.

direct interface.

 

 

 

Init Unable XX

The machine has a mechanical

Open the scanner cover and look inside the

 

problem.

machine for foreign objects and paper scraps. If

 

OR

the error message continues, see Transferring

 

your faxes or Fax Journal report on page 107

 

A foreign object such as a clip or

 

before disconnecting the machine so you will not

 

ripped paper is in the machine.

lose any important messages. Then, disconnect

 

 

the machine from the power for several minutes

 

 

and then reconnect it.

 

 

 

Ink Low Black

One or more ink cartridges are

Order a new ink cartridge. You can continue

Ink Low Yellow

running out of ink. If a sending

printing until the LCD shows Cannot Print.

machine has a color fax, your

(See Ordering accessories and supplies

Ink Low Cyan

machine’s ‘handshake’ will ask that

on page ii and Replacing the ink cartridges

Ink Low Magenta

the fax is sent as black & white. If

on page 111.)

the sending machine has the ability

 

 

to convert it, the color fax will be

 

 

printed at your machine as a black

 

 

& white fax.

 

 

 

 

Low Temperature

The print head is too cold.

Allow the machine to warm up.

Media Error

The memory card is either

Put the card firmly into the slot again to make

 

corrupted, improperly formatted, or

sure it is in the correct position. If the error

 

there is a problem with the memory

remains, check the media drive (slot) of the

 

card.

machine by putting in another memory card that

 

 

you know is working.

 

 

 

Media is Full.

The memory card or USB flash

Your machine can only save to your memory

 

memory drive you are using already

card or USB flash memory drive if it contains less

 

contains 999 files.

than 999 files. Try deleting unused files to free

 

 

some space and try again.

 

 

 

No Caller ID

There is no incoming call history. You

If you want to use the Caller ID feature call your

 

did not receive calls or you have not

telephone company. (See Caller ID on page 43.)

 

subscribed to the Caller ID service

 

 

from your telephone company.

 

 

 

 

No Cartridge

An ink cartridge is not installed

Take out the new ink cartridge and re-install it

 

properly.

slowly until it clicks. (See Replacing the ink

 

 

cartridges on page 111.)

 

 

 

No File

The memory card or USB Flash

Put the correct memory card or USB Flash

 

memory drive in the media drive

memory drive into the slot again.

 

does not contain a .JPG file.

 

 

 

 

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