98
The machine prints une xpectedly
or it prints garbage.
Turn off the machine’s power switch and then turn it on agai n. If the error
message continues leave the machine for several minutes and then try it
again. (The machine can be turned off for up to 4 days without losing faxes
stored in the memory.)
Check the settings in your ap plication to make sure it is set up to work with
your machine.
If you are using the parallel port connection, check that the port is BRMFC and
not LPT1.
The machine prints the fir st couple
of pages correctly, th en some
pages have text missing.
Your computer is not recognizing the machine’s input buffer full signal. Make sure
that you connect the i nterface cable corr ectly. (See the Quick Setup Guide.)
The machine cannot pr int full
pages of a document.
Out of Memory message
appears.
Reduce the printing re solution. (See Ad vanced tab in the S oftware User’s
Guide on the CD-ROM.)
Reduce the complexity of your document and try again. Reduce the graphic
quality or the number of font sizes within your application.
Add more memory. See Installing extra memory on page 94.
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your docum ent to allow for this.
The machine does not print o n both
sides of the paper eve n though the
printer driver setting is Duplex.
(MFC-8860DN and MFC -8870 DW
only)
Check the paper size setting in the printer driver. You need to select A4, Letter,
Legal or Folio.
The machine is not pri nting or has
stopped printing and t he machine’s
status LED is yellow.
Press Job Cancel. As the machine cancels the job and clears it from the memory
it may produce an incom plete printout. Tr y to print again.
Scanning Difficulties
Difficulties Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort®, click File, Scan and choose the Brother TWAIN driver.
Software Difficulties
Difficulties Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. T his program will re pair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Adobe Illustrator
Try to reduce the print resolution. (S ee Advanced tab in the Software User’s Guide
on the CD-ROM.)
When using ATM fonts, some
characters are missing or some
characters are printed in their
place.
If you are using Windows® 98/98SE/Me, click Start, and then Printer Settings.
Right-click Brother MFC-XXXX (where XXXX is your model name) and click
Properties. Click Spool Setting on the Details tab. Choose RAW from Spool
Data Format.
Printing Difficulties (Continued)
Difficulties Suggestions