Troubleshooting
I cannot complete the wireless network setup configuration. (continued)
Question | Interface | Solution |
Is your WLAN access | wireless | You should type the correct SSID name or Network Key by hand. |
point/router in stealth |
| Check the SSID name or the Network Key in the instructions supplied |
mode? (not broadcasting |
| |
| with your WLAN access point/router and reconfigure the wireless | |
the SSID) |
| |
| network setup. (For more information, see Configuring your machine | |
|
| |
|
| |
|
|
|
I have checked and tried all | wireless | Use the Network Connection Repair Tool. (See (Windows®) Confirming the |
of the above, but still cannot |
| IP address and the Subnet Mask using the Network Connection Repair Tool. |
complete the wireless |
| |
configuration. Is there |
|
|
anything else I can do? |
|
|
|
|
|
The Brother machine is not found on the network during the
Question | Interface | Solution |
|
Are you using security | wired/ | Confirm your settings on the installer dialog. |
|
software? | wireless | Allow access when the alert message of the security software appears |
|
|
|
| |
|
| during the | 8 |
|
| For more information about security software, see I'm using security | |
|
|
| |
|
|
|
|
Is your Brother machine | wireless | Place your Brother machine within about 3.3 feet (1 meter) from the WLAN |
|
placed too far from the |
| access point/router when you configure the wireless network settings. |
|
WLAN access point/router? |
|
|
|
|
|
|
|
Are there any obstructions | wireless | Move your Brother machine to an |
|
(walls or furniture, for |
| WLAN access point/router. |
|
example) between your |
|
|
|
machine and the WLAN |
|
|
|
access point/router? |
|
|
|
|
|
|
|
Is there a wireless | wireless | Move all the devices away from Brother machine or WLAN access |
|
computer, Bluetooth |
| point/router. |
|
supported device, |
|
|
|
microwave oven or digital |
|
|
|
cordless phone near the |
|
|
|
Brother machine or the |
|
|
|
WLAN access point/router? |
|
|
|
|
|
|
|
75