USER’S GUIDE

Q & A

This section contains questions and answers for using your machine. If you have encountered a problem, find the question relating to your problem and take the steps recommended to correct the problem.

Setting Up the Machine Hardware

Question

Recommendation

The machine does not work.

The machine may be in sleep mode. Press the panel

All lamps are off.

switch to wake up the machine. Check to see if the

 

machine is plugged into a live power source and the

 

power switch is on.

The machine does not print.

Check the following:

 

￿ The machine is turned on.

 

￿ All of the protective parts have been removed.

 

￿ The toner cartridge and drum unit are installed

 

properly.

 

￿ The interface cable is securely connected between

 

the machine and computer.

 

￿ Check to see if the Alarm lamp is blinking. If the

 

lamp is blinking, refer to the Operator Call section

 

of this manual.

 

￿ Check to see if the Ready lamp is blinking. If the

 

lamp is blinking fast, the machine might be

 

cooling down to lower the machines internal

 

temperature. Open the top cover of the machine to

 

lower the temperature.

Setting Up the Machine for Windows

Question

Recommendation

I cannot print from my

Make sure the supplied Windows printer driver is

application software.

installed and selected with your application software.

Sometimes I get a Memory

Reduce the print resolution or reduce the complexity

Full message. How can I

of your document and try again.

correct this?

 

Sometimes I get a Print

￿ If you are using the supplied Windows driver, turn

Overrun error when printing

error recovery on in the Setup dialog box and try

certain documents from

again.

Windows.

Reduce the print resolution or reduce the complexity

 

of your document and try again.

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