CHAPTER 7 TROUBLESHOOTING

 

 

 

Question

Recommendation

 

Printed pages are blurred at the

Certain environmental conditions such as humidity,

center or either edge.

high temperatures, etc. may cause this situation to

 

occur.

 

￿ Make sure that the machine is placed on a flat,

 

horizontal surface.

￿Remove the drum unit with the toner cartridge

installed. Try shaking them from side to side.

￿You may clear the problem by wiping the scanner

Fig. 7-15 Blurred Page

window with a soft cloth. (See “Cleaning the Machine Interior and Drum Unit.” )

If the same problem occurs after cleaning and Drum lamp is still on, replace the drum unit with a new one.

Ghost images show up on

￿

Make sure that you use paper that meets the

printed pages.

 

specifications. Rough surface or thick media can

 

 

cause the problem.

 

￿

Make sure that you select the appropriate media

 

 

type in the printer driver.

Fig. 7-16 Ghost Images

7-17