USER’S GUIDE

Copy

Question

Recommendation

The machine does not copy.

Check the following;

 

￿ The machine is turned on.

 

￿ All of the protective parts have been removed.

 

￿ The top cover is closed.

 

￿ The Alarm LED is blinking. If the LED is

 

blinking, refer to the Operator Calls section of this

 

manual.

The machine copies, but

check if;

nothing is printed on the copy.

￿ Original documents are inserted face down in the

 

document feeder.

 

￿ The toner cartridge is not empty.

Copy has a vertical line.

Clean the scanning unit refering to ‘Cleaning the

 

Scanning Unit’ section in Chapter 6.

Some portion of the image is

￿ The machine has unscannable and unprintable

missing on the copy.

areas. Check the areas in Chapter 2.

 

￿ If the image is larger than the paper size, it may be

 

lost.

Memory full error.

￿ A DOS application is using download fonts and

 

the memory is almost full.

 

￿ After a memory full error occurs, the machine

 

clears any downloaded fonts automatically.

Scan

Question

Recommendation

The machine does not scan

Check the following;

 

￿ The machine is turned on.

 

￿ All of the protective parts have been removed.

 

￿ The top cover is closed.

Computer indicates an error

Check the following;

message other than above.

￿ The machine is connected directly to the

 

computer.

 

￿ The computer can work in bi-directional mode.

 

￿ The scanner port is correctly set on your

 

computer.

 

￿ The Scanner driver is correctly selected in your

 

application.

 

￿ A recommended interface cable is being

 

used.(IEEE 1284 compliant)

Scanned image has vertical

Clean the scanning unit.

white or black line.

 

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