CHAPTER 7 TROUBLESHOOTING

Printing

Question

The machine prints unexpectedly or it prints garbage.

The machine cannot print full pages of a document. An error message “ PRINT OVERRUN” occurs.

The machine cannot print full pages of a document. A "MEMORY FULL" error message occurs.

The machine cannot print full pages of a document. A "MEMORY FULL" error message occurs.

My headers or footers appear when I view my document on screen but do not show up when I print them.

Recommendation

￿Turn the machine off and on again to reset the machine.

￿Make sure your application software is correctly set up to use this machine by checking the

machine settings in your application software. Check the machine emulation settings. If you can use the supplied RPC program, use it to change the

settings as required. Also, you can print the current setting list from the RPC program or Machine Control Panel.

The machine received a very complex print job and could not process part of the page. This may be solved by the following ways.

￿If you are using Windows 95 or Windows 3.1 with the supplied printer driver, see the “Setting up the Machine for Windows” section.

￿Try to reduce the complexity of your document or reduce the print resolution.

￿Reduce the graphic quality or the number of font sizes within your application software.

￿Reduce the print resolution.

￿Reduce the complexity of your document and try again.

￿Reduce the print resolution.

￿Reduce the complexity of your document and try again.

￿Reduce the graphic quality or the number of font sizes within your application software.

Most laser printerss have a restricted area that cannot be printed on. Usually the first two lines and last two lines of text cannot print (leaving 62 printable lines). Adjust the top and bottom margins in your document to allow for this.

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