BT 30 manual Error Codes

BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672

Help 51

Error Codes

Code	Problem	Solution
OK	None	Fax successful
(OK)	Poor print quality.	Check with sender about quality of original.
02	Could not connect to line.	Check that your machine is plugged into the telephone
		network. Check the handset is on the hook.
03	No answer from other machine or person.	Check the number dialled is correct.
04	Error has occurred when re-sending a fax.	Resend from the page indicated.
	nn = the number of the page on which the
	error occurred.
05	Resend pages nn – nn. (nn = the number	Resend from the page indicated.
	of the page on which the error occurred.
07	Document too long.	Split the document to be sent into small sets of pages.
08	Scanner cannot read the document.	Remove the document from the automatic feed and
		reinsert it when it tries to connect.
09	STOP pressed.
10	Problem during reception.	Ask your sender to send the document again.
11	Printing error during reception.	Correct the printing fault (e.g. out of ink) and wait for the
	Document stored in memory but the	document in the memory to be printed. Contact sender
	memory was filled before completion.	for the rest of the document.
13	Problem with polling.	Call the sender and check their machine has been set up
		correctly for polling.
16	Power failure on page nn.	The power failed when sending or receiving a fax.
		Resume transmission from the page indicated.
OCC	Line busy.	Try again later.