iv Preface ELS100-24TX
Getting Help
If you need additional support for this d evice, or if you ha ve any questi ons,
comments, or suggestions concerning this manu al, contac t the Cable tron
Systems Global Call Center:
Before calling the Cabletron Syst ems Gl ob al Cal l Center, be prepared to
provide the following information:
•Your Cabletron Systems service contract number
•A description of the failure
•A description of any action(s) already taken to resolve the problem
(e.g., changing mode switches, rebooting the unit, etc.)
•The serial and revision numbers of all involved Cabletron Systems
products in the network
•A description of your network environment (layout, cable type, etc.)
•Network load and frame size at the time of the trouble (if known)
•The device history (i.e., have you returned the device before, is this
a recurring problem, et c.)
•Any previous Return Material Authorization (RMA) numbers
Phone (603) 332-9400
Internet mail support@ctron.com
FTP
Login
Password
ctron.com (134.141.197.25)
anonymous
your email address
BBS
Modem setting
(603) 335-3358
8N1: 8 data bits, No parity, 1 stop bit
For additional information about Cabletron Systems or its products,
visit the World Wide Web site: http:www.cabletron.com/