
48 Appendix
Symptom | Possible Causes | Possible Solutions | 
Pump Problems | 
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Pump runs constantly –  | Problem with circuit board  | Contact your dealer  | 
will not shut off  | 
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Noisy pump
Pump turns off during operation
Pump has a burning smell while running
Water level is too low  | Add water to normal level  | 
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Block wall suctions or skimmer  | Clean the wall suction/skimmer  | 
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Damaged or   | Contact your dealer  | 
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Clogged floor suction or skimmer  | Clean floor suction or skimmer  | 
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Leakage of air into suction line  | Contact your dealer  | 
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Debris is inside pump  | Contact your dealer  | 
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Gate valves are closed  | Open gate valves. Note: Never operate your  | 
  | spa with the gate valves closed!  | 
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Damaged or worn motor bearings  | Contact your dealer  | 
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Improper or defective wiring  | Contact your dealer  | 
Automatic timer has completed its cycle  | Start the cycle again  | 
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Pump has overheated due to the vents  | Clear items away from vents  | 
on the equipment door being blocked  | 
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The pump motor is defective  | Contact your dealer  | 
Damaged or worn motor bearings  | Contact your dealer  | 
Pump does not work | Power may be turned off  | Reset power  | 
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  | Pump has over heated  | Let cool for one hour  | 
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  | Incorrect or faulty wiring of electrical  | Contact your dealer  | 
  | supply  | 
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  | Switch is off  | Auto reset after the motor has cooled down  | 
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  | House circuit breaker tripped or in OFF  | Reset circuit breaker  | 
  | position  | Contact your dealer  | 
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  | Motor overload condition  | Motor overload will reset automatically. If  | 
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  | problem persists, contact your dealer  | 
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  | Damaged electrical cord  | Contact your dealer  | 
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  | Pump cord not plugged in  | Plug pump cord into red receptacle  | 
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  | GFCI tripped or in OFF position  | Reset GFCI  | 
2011 Portable Spa
www.calspas.com  | LTR20111000, Rev. D  |