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Troubleshooting
Playback
Cannot play back images or movies.
•If the file name or folder structure is changed on a computer, you may not be
able to play back images or movies. Refer to the Software Guide for information
regarding folder structure or file names.
Playback stops, or audio cuts out.
•Use a memory card that has been formatted on this camera (p.51).
•If you copy a movie to a memory card that reads slowly, playback may interrupt
momentarily.
•Depending on its capabilities, when playing movies, the computer may drop
frames or the audio may cut out.
Screen
Touch operations do not work as expected.
•Since the camera uses a pressure sensitive touch panel, try touching the screen
slightly harder or use the toggle attached to the strap (p.14).
•Calibrate the touch panel (p.144).
appears in the upper right of the screen.
•Your finger is touching the upper right part of the screen. Take your finger off the
screen.
Computer
Cannot transfer images to a computer.
It may be possible to solve the problem when the camera is connected to the
computer via cable by reducing the transfer speed.
•Turn off the camera. Keeping the shutter button pressed fully, hold the zoom
lever toward i, and press the 1 button to turn on the camera. Now move the
zoom lever toward j. Touch [B] in the screen that appears, then touch it again.
Eye-Fi Card
Cannot send images (p. 153).