Canon 2812B015 5-6

5-6

Troubleshooting

Data cannot be uploaded

zCheck the upload destination in the [Upload] menu, as well as the upload operation upon

event in the [Event] menu, to see if both are set correctly.

zYou can perform operation check based on the currently set upload destination by

running a test ( P. 1-26, P. 1-26) from the [Upload] menu.

zCheck [View Log Events] in the [Maintenance] menu or logs on the server to check the

detailed operating environment. For [View Log Events], see "Application (uploader)

messages" in P. 5-9. Also see "Notes" in P. 1-24.

zFor the server settings, contact your System Administrator.

Files cannot be saved in VBAdmin Tools.

zSaving of files to certain folders is prohibited in Windows Vista and later operating

systems. Accordingly, an attempt to save a file may fail. Specify [Documents], [Pictures]

and other folders.

Contents

Main ii Introduction Copyright Notes iii Notes on privacy and publicity rights regarding the utilization of video/audio Trademark Notice Notes on Use of Bundled Software RM-Lite ( Disclaimer) iv Notes on License Agreement for Bundled Software MPEG-4 Open Source Software Software under GPL and LGPL Contents Chapter 1 Detailed Settings Chapter 2 VBAdmin Tools Chapter 3 VB-C60 Viewer Chapter 4 Creating Web Pages for Video Distribution Chapter 5 Appendix ix How to Read This Document Operation Manuals Start Guide (Bundled) Operation Guide (this document) (VBC60OG_E.pdf) Administrators Manual (RM10AM_E.pdf) Icons Used in This Document Icon Meaning Caution xi Top Page of the Camera Accessing the Top Page of the Camera xii Accessing the Setting Menu Accessing Sample Pages Page xiv User Authentication When Accessing Setting Menu or Admin Viewer Page Page Page Setting Menu Page 1-4 Accessing the Setting Menu Setting Menu 1-5 Items Common to All Setting Pages Application of Setting Changes Setting Changes Requiring Rebooting Returning to the Setting Menu 1-7 Setting the Administrator Password, LAN, IPv6, DNS, etc. (Network) Administrator Password 1-8 LAN 1-9 IPv6 1-10 DNS 1-11 SNMP 1-12 Setting the Date and Time (Date and Time) Current Date and Time Setting 1-13 1-14 Setting the Camera Control and External Device Name (Camera) General 1-15 Initial Camera Settings 1-16 1-17 Setting the Camera Control and External Device Name (Camera) Detailed Settings zAuto focus may not work properly with the following subjects: 1-18 Camera Control 1-19 Day/Night 1-20 Installation Conditions 1-21 Camera Position Control External Input Device 1, 2/External Output Device 1, 2 1-22 Setting the Image Size, Quality and Frame Rate (Video) JPEG 1-23 MPEG-4 1-24 Setting HTTP/FTP Upload and E-mail Notification (Upload) General Upload 1-25 HTTP Upload 1-26 FTP Upload 1-27 1-28 E-mail Notification 1-29 1-30 Setting the Image Server, Audio Server and HTTP Server (Server) Image Server 1-31 Audio Server 1-32 1-33 HTTP Server 1-34 Setting the Image Buffer, Motion Detection, Audio Playback and Interval Timer (Event) Image Buffer 1-35 Motion Detection 1-36 1-37 External Device Input 1-38 Interval Timer 1-39 Sound Clip Upload 1-40 Setting User Access Privileges (Access Control) Authorized User Account 1-41 User Authority Host Access Restriction 1-42 1-43 1-44 IPsec Settings (IPsec) IPsec Set 1-45 1-46 1-47 1-48 Setting the Items Requiring Rebooting (Reboot Item) 1-49 1-50 Viewing Event Logs and Current Settings, and Performing Maintenance (Maintenance) Tool Page Overview of VBAdmin Tools VBAdmin Tools Panorama Creation Tool Page Page Admin Viewer 2-6 Launching VBAdmin Tools How to Launch 2-7 Page 2-9 Panorama Creation Tool 2-10 Display Screens of Panorama Creation Tool 2-11 Capturing Panorama Images How to Capture 2-12 Registering/Deleting Panorama Images How to Register How to Delete 2-13 Reconnecting How to Reconnect Opening Panorama Images from Image Files/Saving as Image Files How to Open from Image Files How to Save View Restriction Setting Tool Display Screens of View Restriction Setting Tool 2-16 2-17 Setting View Restrictions Changing Settings from View Restriction Preview Frame Page 2-19 2-20 2-21 2-22 Preset Setting Tool 2-23 Display Screens of Preset Setting Tool Display Screen of "Preset Setting Area" 2-24 2-25 Setting the Preset 2-26 Changing Settings in Preset Preview Frame 2-27 Changing Settings from Camera Angle in Admin Viewer 2-28 2-29 Preset Tour Display Screen "Preset Tour Setting Area" 2-30 Page 2-32 Setting the Preset Tour Page 2-34 Motion Detection Setting Tool 2-35 Display Screen of Motion Detection Setting Tool (Live Mode) 2-36 Flow of Motion Detection Setting 2-37 Setting Motion Detection 2-38 2-39 2-40 2-41 2-42 2-43 Setting the Motion Detection Sensitivity While Checking the Recorded Video 2-44 2-45 Log Viewer Downloading Log Files How to Download 2-46 Viewing Logs Saving a Log to a File/Opening a Saved Log How to Save Page Page 2-49 Page Page 3-2 Overview of VB-C60 Viewer Major Differences Between Admin Viewer and VB Viewer 3-3 User Authorities and Camera Control Privileges 3-4 3-5 Overview of VB-C60 Viewer VB-C60 Viewer 3-6 Launching VB-C60 Viewer Launching VB-C60 Viewer How to Launch Page 3-8 3-9 How to Operate VB-C60 Viewer Display Screens of Admin Viewer 3-10 3-11 Display Screens of VB Viewer 3-12 3-13 Obtaining the Camera Control Privilege Camera Control Privilege Status Indicator 3-14 Control the camera Changing the camera angle 3-15 Changing the camera angle in the panorama display area 3-16 Changing the Camera Zoom Ratio 3-17 Changing the zoom ratio in the panorama display area Using Presets Setting Video and Audio Page 3-20 Saving the Paused Image Reconnecting 3-21 Receiving Audio Displaying Information Information Messages 3-22 Warning Messages Error Messages Page Page 3-25 Displaying the Motion Detection Status Controlling/Setting the Camera 3-26 Setting the Focus 3-27 Setting the Exposure (1) (2) (3) (4) 3-28 (5) (6) 3-29 Setting the White Balance (2)(1) 3-30 (3) 3-31 Setting the Smart Shade Control (1) (2) Setting the Night Mode Page 4-2 Web Pages for Image Distribution Sample Web Page for Video Distribution (Built in the Camera) HTTP (WWW) server Internet 4-3 4-4 Viewing Sample Pages How to View 4-5 4-6 Distributing Video Using VB Viewer How to Create a Web Page Using VB Viewer Saving Web Page Data 4-7 Example of How to Create a Web Page Using VB Viewer 4-8 sample.htm 4-9 VB Viewer Parameters Description of object tags 4-10 Distributing Video Using a Browser Only Example of Image Distribution Using One Global Address Internet 4-13 Distributing Still Images to Mobile Phones 4-14 Overwriting a Sample Page About the Parameters of image.cgi 4-15 Page Page 5-2 Modifiers You can specify parameters using the "% characters" explained below. 5-3 Available Modifiers 5-4 Troubleshooting 5-5 5-6 5-7 List of Log Messages Log Messages on the VB-C60 Application (camera) messages 5-8 5-9 Application (uploader) messages 5-10 5-11 5-12 5-13 Application (audio server) messages 5-14 5-15 HTTP Server Messages 5-16 System Messages 5-17 List of VB-C60 Viewer Messages Messages Displayed in the Information Field Information Messages Warning Messages 5-18 5-19 Error Messages 5-20 Restore Settings Restoring the Settings from the Maintenance Page in the Web Browser 5-21 Initializing with the Reset Switch on the Camera Page 5-23 List of Factory Settings 5-24 5-25 5-26 5-27 5-28 5-29 5-30 5-31 Index A B C D L M N P R