Error Messages

Java Viewer Error Messages

Situation

At connection

Message

too many clients

Details

The limit on the number of video server connections has been exceeded.

Solution

Access to the camera server is apparently overcrowded.

 

Wait some time and then reconnect.

 

 

 

 

Situation

At connection

Message

can't connect

 

version mismatched

 

 

Details

The camera server is a different version.

Solution

Clear the Web browser cache.

 

 

Situation

At connection

Message

failed to connect to the camera control server.

Details

The viewer cannot connect to the camera server.

Solution

There is a coding error in the Web page used for video distribution,

 

or there is a problem on the camera server. Check with the administrator of the video

 

distribution Web page.

 

 

 

 

Situation

During camera control privileges acquisition

Message

couldn't get camera control

 

 

Details

The limit on the number of people queuing for camera control privileges has been

 

exceeded.

 

 

Solution

Access to the camera server is apparently overcrowded. Wait some time and then

 

try again to acquire control privileges.

 

 

 

 

Situation

At connection

Message

camera control is disabled

 

 

Details

The viewer cannot connect to the camera control server.

Solution

This is normal operation because camera control is prohibited by the camera server.

 

 

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Canon 3.2 user manual Java Viewer Error Messages