Canon 3.2 user manual Appendix, Helper Viewer Error Messages

Situation	At connection
Message	camera is off-line or abnormal
Details	The connected camera is switched off or the RS cable is not connected.
Solution	There is a problem with the camera server (with the camera power supply or the
	RS cable connection). Check with the administrator of the camera server.

Situation	At connection
Message	disconnected
Details	The connection time limit has expired or the connection was cut due to restart
	processing on the camera server.
Solution	To reconnect, reload (refresh) the Web page in your Web browser.

Helper Viewer Error Messages

Situation	At connection
Message	No response from video server.
Details	The viewer could not connect to the video server.
Solution	There is a coding error in the Web page used for video distribution, or there is a
	problem on the camera server. Check with the administrator of the camera server.
Situation	At connection
Message	Network is busy. Please try again later.
Details	The limit on the number of video server connections has been exceeded.
Solution	Access to the camera server is apparently overcrowded. Wait some time and then
	try again to acquire control privileges.
Situation	At connection
Message	No response from camera control server. You can use video only.
Details	The viewer could not connect to the camera control server.
Solution	This is normal operation because camera control is prohibited by the camera server.

Appendix

53