Scan

 

Cause

The scanning glass is dirty.

Streaks appear in images

 

Refer to the ScanFront 300/300P INSTRUCTIONS (electronic manual)

Solution

and clean the scanning glass. If there are scratches on a scanning glass,

 

 

 

contact your local authorized Canon dealer.

 

 

 

 

Cause

The rollers are dirty.

Paper becomes jammed

Solution

Refer to the ScanFront 300/300P INSTRUCTIONS (electronic manual)

 

and clean the rollers.

 

 

 

 

 

Paper jams occur frequently

Cause

The rollers (consumable parts) have worn out.

Solution

Contact the administrator of the ScanFront and then replace the rollers.

 

 

 

 

 

Cause

Static electricity is causing the pages of the document to stick to each

 

other.

 

 

Documents are double fed

Solution

Before you load a stack of documents, fan the documents.

 

 

Cause

The type of paper of the documents is causing a paper feed error.

 

 

 

 

 

Solution

Load no more than ten pages of documents. (See p. 2-10.)Use bypass

 

feeding to scan the pages one by one.

 

 

 

 

 

A stack of documents are fed

Cause

The feed selection lever is set to Page Separation OFF. (See p. 2-5.)

together

Solution

Set the feed selection lever to page separation feeding.

 

 

 

Scanning starts immediately

Cause

The job buttons are designed to work that way. See “Skip Scan Setting

after I press a job button (certain

Screen” on p. 4-17.

 

users only)

Solution

Place the document and then press a job button.

 

 

 

5-4